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Helpdesk Administrator

PublishedPublished: 6/14/2022
Technology

Job Description

Job Description

NOW HIRING! Helpdesk Administrator

Pay: $26–$28/hour
Schedule: Monday–Friday, 8:00 AM–4:30 PM
Location: Fully Onsite – Los Angeles, CA 90026
Position Type: Temporary (2–3 Months)
Start Date: ASAP


We are seeking an experienced Helpdesk Administrator for an immediate temporary opportunity. This role will support daily IT operations, user access management, helpdesk ticket resolution, and hardware administration in a fast-paced environment.


Key Responsibilities:

  • Manage user and computer accounts within Active Directory
  • Ensure appropriate system access in accordance with company policies and security standards
  • Track, monitor, troubleshoot, and resolve helpdesk tickets while meeting SLA requirements
  • Deploy, configure, and troubleshoot printers
  • Maintain printer inventory and collect quarterly usage data
  • Track project progress and updates through SharePoint
  • Manage purchase orders from initiation through completion and documentation
  • Provide technical support and educate users on IT products and services


Qualifications:

  • High School Diploma or GED required
  • 3+ years of experience in a multi-faceted IT environment
  • Experience with Active Directory, SharePoint, and helpdesk ticketing systems required
  • Strong troubleshooting, organizational, and customer service skills
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field preferred


As a RemX Helpdesk Analyst We Offer You:

  • Competitive pay
  • Paid weekly (Direct Deposit or ATM Debit Card available)
  • Access to health benefits and retirement plan
  • A personal recruiter to help with job searches and assistance when at work!

This position includes the opportunity to enroll in Medical, Dental, Vision, Term Life, and Short-Term Disability benefits, as well as a Retirement Plan. Additional benefits information can be found here: https://www.remx.com/career-center/remx-benefits/


Find A Job That Works for You!

Each and every day RemX puts over 90,000 people to work, helping more than 15,000 companies find the talent they need to succeed. And, as a part of the 10th largest staffing company in the world, we understand that at the heart of every successful business are people. That’s why we work hard to find you the right job at the right company. Explore all the exciting opportunities RemX offers and find the right job for you!