Job Description
Job DescriptionPosition Summary
The HR & Talent Operations Manager is responsible for the full execution of Human Resources across all three properties.
This is a hands-on, operational leadership role. The primary responsibility is to protect the company through proactive compliance, disciplined recruiting, consistent documentation, and structured employee relations.
This role requires a seasoned HR professional who has operated in fast-paced hospitality environments and understands both legal exposure and operational realities.
This is not a corporate desk-based policy position.
Compensation: $90,000.00 - $96,000.00 depending on experience
Schedule:
- Monday – Friday
- 9:00am-5:30pm
Benefits Per Company Plan Details:
- Health, Dental & Vision
- 401K Matching Plan
- Life Insurance
- Hospital Confinement Plan
- Pet Insurance
- 3 weeks of PTO
- 2 Paid Holidays (Thanksgiving + Christmas) + 6 Floating Holidays
*The terms and conditions associated with each Benefit are outlined in the Associate Handbook, additional documentation provided by Human Resources, or within the policies of the carriers providing the benefits*
Core ResponsibilitiesRecruiting & Talent Management
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Own recruiting for all non-executive roles across three properties
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Build structured hiring systems and reduce time-to-fill
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Recruit and vet management-level candidates
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Develop succession bench for key operational roles
Employee Relations & Risk Management
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Lead investigations and corrective action processes
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Distinguish between performance issues, policy violations, and interpersonal friction
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Coach managers to address issues directly and appropriately
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Prevent unnecessary escalation of minor disputes
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Ensure consistent application of policies
Compliance & Documentation
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Maintain compliant personnel files
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Oversee wage-hour compliance in California
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Manage workers’ compensation administration
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Oversee leave administration (FMLA, CFRA, etc.)
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Ensure termination documentation is defensible
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Update handbook and HR policies as required
Systems & Structure
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Install standardized onboarding procedures
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Implement performance documentation systems
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Establish clear escalation thresholds
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Deliver manager training on HR best practices
Scope Clarification
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Reports directly to the COO
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Owns day-to-day HR across three properties
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Does not require owner involvement in routine HR matters
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Works in coordination with the Controller regarding payroll data accuracy
Payroll processing and financial oversight remain under the Controller.
Required Experience
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7–10+ years progressive HR leadership experience
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Multi-location hospitality, hotel, or restaurant group experience strongly preferred
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Demonstrated experience handling employee relations matters independently
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Strong working knowledge of California labor law
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Experience managing workers comp and leave administration
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Proven recruiting success at both hourly and management levels
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Experience operating in founder-led or entrepreneurial environments
What We Are Not Looking For
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Corporate HR desk-based administrators
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Policy writers without operational experience
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Culture-program designers without recruiting and compliance depth
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Individuals uncomfortable making firm, fact-based decisions
Core Traits
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Operationally grounded
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Calm under pressure
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Structured thinker
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Direct communicator
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High documentation discipline
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Understands that HR’s role is to protect the company through lawful, fair, and consistent practices