MUST LOVE GRANDMA- Scheduling Coordinator
Job Description
Job Description
Visiting Angels Glendora is seeking a Scheduling Coordinator to join our team! As Scheduling Coordinator, you will partner with our team to manage care schedules and provide exceptional support to our clients and caregivers. The ideal candidate is organized, personable, has patience, can work under pressure with the ability to multi-task, and is passionate about supporting the elderly community.
Responsibilities
- Answering and acting upon incoming phone calls from clients, potential clients, and caregivers
- Efficiently and thoroughly documenting schedule changes and communication from clients and caregivers
- Managing caregiver schedules to optimize client care and utilization
- Partnering with Care Managers to maximize client satisfaction
- Participating in after-hours on-call rotation
- Assisting with general office duties
- Additional responsibilities may include caregiver recruiting, hiring, and human resource compliance based on interests and skills
Requirements
- Professional demeanor with the ability to work independently after training
- Team player passionate about providing excellent care for the elderly
- Minimum of two years of recent office experience
- Minimum of two years of customer service experience
- Strong technology skills
- Experience managing heavy phone call volumes
- Excellent interpersonal, communication, critical thinking, and organizational skills
Benefits
- Pay range: $24.00 - $28.00 per hour, paid bi-weekly
- Semi-Annual Bonus
- Paid Vacation and Paid Holidays
- Medical, Dental, and Vision Insurance
- Life Insurance
- 401K Plan with Employer Matching
- Gym Reimbursement
About the Company
For nearly 25 years, Visiting Angels - Glendora has been dedicated to providing quality senior home care to the elderly in the East San Gabriel and Pomona Valleys. Our compassionate caregivers assist with meals, hygiene, transportation, light housekeeping, and companionship. As part of an international network of over 650 offices, Visiting Angels offers a dynamic, fast-paced environment with opportunities for professional growth and advancement.
Location: Glendora, CA
Status: Full-time
Hours: Monday through Friday, plus after-hours on-call rotation
Target Start Date: August 2026