Job Description
Job Description
Emerald Technologies has an exciting opportunity for an organized and experienced Shipping Lead to join its Brea, CA team! The Shipping Lead is responsible for overseeing daily shipping operations and ensuring the accurate, efficient, and timely shipment of Printed Circuit Board Assembly (PCBA) products. This position serves as a key resource for shipping processes, inventory accuracy, carrier coordination, and customer-specific shipping requirements. Additionally, the Senior Shipping Clerk supports inventory management of semi-finished and finished goods, assists in resolving shipping discrepancies, and helps ensure on-time delivery and customer satisfaction. Because this role regularly interfaces with carriers, customers, and internal departments, exemplary customer service, communication, and problem-solving skills are required.
At Emerald Technologies, each employee has a significant role in building innovative products for various industries. Come and work in a supportive, fun team atmosphere where the work is meaningful, and careers have no limits!
Responsibilities of the Shipping Lead:
- Review customer requirements, routing guides, and shipping instructions to ensure all shipments meet customer specifications and delivery requirements.
- Process and coordinate domestic and international shipments using UPS, FedEx, and freight carriers while ensuring on-time delivery.
- Verify the accuracy of shipping notices, bills of lading (BOLs), packing slips, invoices, and other shipping documentation.
- Coordinate with carriers to schedule pickups and deliveries, track shipments, and resolve shipping-related issues.
- Utilize ERP and reporting systems to verify inventory transactions, pull product from production, and ensure shipments are processed against the correct customer orders.
- Maintain accurate shipping, inventory, and transaction records while supporting inventory control of semi-finished and finished goods.
- Assist with training, process improvements, and resolution of shipping discrepancies to support operational efficiency and customer satisfaction.
Benefits of the Job:
- Competitive medical, dental, and vision benefits
- Health Savings Account/Flexible Spending Account
- 401K and company matching with no vesting period
- PTO for rest and relaxation
- Gym reimbursement (through Anthem)
- Employee Assistance Program
- A safe and inclusive work environment with team and management support
- Employee training and development
- Community service and philanthropic initiatives
- Employee appreciation and events
- Career advancement opportunities
- Employee Referral program
- Employee discounts
Qualifications of the Shipping Lead:
- High School Diploma or equivalent required; Associate's degree in Business, Supply Chain, Logistics, or a related field preferred.
- Minimum of 3 years of shipping, logistics, warehouse, or inventory control experience in a manufacturing environment.
- Experience in electronics manufacturing, EMS, or PCBA environments preferred.
- Strong knowledge of shipping documentation, carrier systems, freight coordination, and customer-specific shipping requirements.
- Proficiency with ERP systems and Microsoft Office applications, including Excel, Word, Outlook, and Adobe.
- Strong organizational, problem-solving, and multitasking skills with exceptional attention to detail and accuracy.
- Excellent verbal and written communication skills, with the ability to effectively interact with customers, carriers, and cross-functional teams.
Emerald Technologies is an electronics manufacturing services (EMS) provider for original equipment manufacturer (OEM) customers, focusing on high-reliability electronic assemblies. With design and manufacturing facilities in California, Michigan, New Hampshire, Oregon as well as in China and Malaysia. Emerald Technologies specializes in high mix, low- to medium-volume manufacturing for high-reliability markets in the Aerospace/Defense, Life Sciences, Renewable Energy, Industrial Controls, Power & Infrastructure, Semiconductor and Telecommunications sectors. However, our rapid turnaround times, responsive customer service, and collaborative problem-solving approach distinguishes us from the competition.
At Emerald Technologies, we are committed to fully understanding and meeting the needs of our customers through quality excellence, advanced engineering, and a solid commitment to customer relationships.
Emerald Technologies, is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Schedule & Budgeted Hours
Morning Shift (1 Shift Total)
Shift Hours: Monday–Friday, 8:00 AM – 4:30 PM
Paid Hours Per Day: 8 hours (includes one 30‑minute unpaid meal break).
Overtime: May be required based on production needs and will be compensated in accordance with California labor law.
Budgeted Hours
Budgeted Weekly Hours: 40 hours (5 shifts × 8 hours).
Overtime: May be required based on production needs and will be compensated in accordance with California labor law.