Job Description
Job Description
Hope Mission Statement
The mission of Hope the Mission is to prevent, reduce and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions.
Position Purpose and Summary
Culinary skill produces great food. Logistics is what makes it possible to produce it thousands of times, across multiple sites, without running out of anything or breaking the supply chain the whole operation depends on. The Kitchen Logistics Manager is responsible for that infrastructure.
Reporting to the Director of Food Services, this role oversees all inventory management, storage and packaging for HTM's kitchen operations. That includes receiving and inspecting shipments conducting monthly inventory counts, controlling waste and spoilage, overseeing food packaging and labeling.
This position does not involve cooking. It involves making cooking possible at scale, every day, without disruption. When the inventory is right, the kitchen runs. When the kitchen runs, people get fed. The Kitchen Logistics Manager is accountable for making sure it works.
Responsibilities
Receiving & Inventory Management
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Oversee the receiving process for all kitchen supplies including dry goods, perishables, and equipment
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Inspect all incoming shipments to verify they meet quality and accuracy standards
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Maintain accurate records of all items received including quantity, quality, and expiration dates
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Conduct a full inventory count on the first day of every month
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Monitor inventory levels to ensure they remain sufficient for daily kitchen operations
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Implement inventory control measures to reduce waste and spoilage
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Notify the Executive Chef of low stock levels before they affect operations
Storage & Organization
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Design and maintain storage systems that maximize capacity and ensure systematic, easy access to all items
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Establish and enforce cleaning protocols for all stock areas including walk-in coolers and freezers
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Conduct routine sanitation inspections and promptly address any maintenance or cleanliness issues
Operations & Communication
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Maintain an active presence on the kitchen floor to oversee logistics operations
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Ensure effective coordination between the logistics function and the culinary team
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Produce routine reports on inventory status, delivery schedules, and other key logistical measures
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Communicate regularly with the Executive Chef and Senior Director of Food Services to provide updates and implement improvements
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Perform other duties as assigned
Requirements
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Must pass pre-employment background check
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Must pass pre-employment and ongoing drug and alcohol screenings
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Must provide proof of legal authorization to work in the United States
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Must comply with all HTM policies including safety, confidentiality, conduct, and HIPAA standards
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Valid California driver's license required
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Must provide proof of personal vehicle insurance coverage
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Must qualify for HTM's commercial insurance coverage
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Reliable personal transportation required
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Ability to stand, walk, bend, squat, climb, kneel, and twist on a continuous basis
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Ability to lift up to 25 lbs.
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Ability to push, pull, grasp, and reach overhead regularly
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Ability to drive vehicles in and around Los Angeles County
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Ability to work in variable indoor and outdoor environmental conditions
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Full-Time | Non-Exempt classification
Qualifications
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Minimum two years of experience in a high-volume food service, warehouse, or logistics environment preferred
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Experience supervising staff or coordinating delivery operations preferred
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Familiarity with FIFO inventory principles and stock rotation practices
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Knowledge of food safety regulations and best practices in inventory management and logistics
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Experience with packaging, labeling, and cold storage management preferred
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High school diploma or GED preferred
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Commitment to serving individuals and families experiencing homelessness
Skills
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Strong organizational and multitasking skills with attention to detail across simultaneous logistical priorities
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Ability to design and maintain storage systems that are clean, systematic, and accessible
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Ability to supervise drivers and coordinate delivery schedules effectively
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Strong written and verbal communication skills for reporting and cross-team coordination
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Ability to identify operational problems and address them promptly and independently
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Knowledge of food safety regulations and sanitation standards in a kitchen environment
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Ability to collaborate effectively with culinary staff, drivers, and senior leadership
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Ability to work independently in a fast-paced, physically demanding environment
Mandatory Requirements
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Background Screening – Employment is contingent upon the successful completion of background checks as required per worksite.
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Drug and Alcohol Testing – Candidates must pass pre-employment and ongoing drug and alcohol screenings in accordance with company policy.
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Motor Vehicle Record (MVR) Check – For roles requiring driving, employment is contingent upon an acceptable driving record.
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Legal Eligibility to Work – Candidates must provide proof of legal authorization to work in the US.
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Compliance with Company Policies and HIPAA standards – All employees must comply with company policies, including safety, confidentiality, and conduct standards.
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Must have reliable transportation.
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Must have proof of vehicle insurance coverage.
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Must have a valid CA drivers license.
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Must be able to qualify for HTM’s commercial insurance coverage.
Physical, Demands, Environmental Conditions, Equipment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The employee is required to: walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; handle, finger, grasp and feel objects and equipment; reach with hands and arms; be mobile by moving oneself from place to place quickly and easily; repeat various motions with the wrists, hands, and fingers; be able to perform visual activities for (including, but not limited to) administrative and clerical tasks; ability to lift up to 25 lbs.; communicate, receive and exchange ideas, information by means of the spoken and written word; drive vehicles in and around Los Angeles County; be able to enter various buildings that may require climbing stairs; be periodically subjected to outside environmental conditions. The employee may work in proximity to service animals and emotional support animals; use a desktop and/or laptop computer; various office machines. Complete all required forms in personal writing.
Work Environment
The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the participants’ use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure or in crisis intervention.
EEO: HTM (Hope the Mission) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HTM complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, placement, promotion, recall, transfer, leaves of absence, compensation and training.
HTM will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HTM is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s Fair Chance Act webpage.
Full-time exempt position. Schedule varies.