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Job Description

Job Description

The Medical Assistant/Receptionist plays a vital role in ensuring smooth operations within a healthcare setting by combining clinical assistance duties with front desk administrative tasks. This position involves supporting medical staff with patient care while managing appointment scheduling, patient intake, and communication to deliver an efficient and welcoming experience for patients.

Responsibilities

• Greet and check in patients, verifying insurance and personal information
• Schedule and confirm patient appointments accurately
• Assist medical staff with clinical tasks like taking vital signs and preparing patients
• Manage phone calls and respond to patient inquiries promptly
• Maintain accurate and organized patient records
• Coordinate patient flow to minimize wait times
• Handle billing and insurance documentation as needed
• Ensure compliance with healthcare regulations and confidentiality policies