Intake Specialist (Bilingual: Eng./Sp.)
Job Description
Job Description
The Accident Guys are hiring an intake assistant to join our Personal Injury department. No experience necessary if you have a successful sales background or are familiar with personal injury as we will train the right candidate. Prior intake experience and/or experience in personal injury is preferred.
The ideal candidate will have strong grammar skills, a positive attitude, is a team player and most importantly wants to help people who have been injured in an accident.
We are a social and technologically savvy, growing, and very reputable personal injury law firm that is looking to add to our amazing team. Our office is very fast-paced, with many cases going on simultaneously. We love what we do and have built a great family-like culture in our office.
This position is an in-office position. There will be training to properly prepare you for the position.
COMPENSATION:
- $25/hr, DOE + Opportunity Bonuses approx. $1200+/month
BENEFITS:
- Paid Holidays & Birthdays Off
- Paid for Audible subscription and subsidized on-site Gym membership
- Health, Dental & Vision Insurance
- 401K and Profit Sharing
- Paid Vacations and Sick Days
- Excellent Work/Office Culture and Environment
- Other Excellent Perks
- Family-like work environment
RESPONSIBILITIES:
Core duties and responsibilities include the following. Other duties may be assigned:
- Must be fluent in Spanish
- Superior customer service skills
- Handle new client calls from first call until client signs up with the firm
- Listen and answer questions from prospective clients regarding their case
- Set up clients with initial medical treatment
QUALIFICATIONS FOR THE POSITION:
- Empathetic
- Responsible
- Outgoing personality
- Must be comfortable speaking on the phone
- Work well under pressure
- Looking for a long-term position
- Wants to help people who have been injured
- Strong communication skills
- Strong organization skills
- Ability to handle many tasks at once
- Candidates must be eager to learn, grow, and perform responsibilities to the best of their ability
- Bilingual/Spanish
We run a paperless office and only use APPLE computers.
You can learn more about our office by visiting our website www.calltheaccidentguys.com.