Job Description
Job Description
Job Description:
Position Overview: We are looking for a PUD (Pickup and Delivery) Operations to provide operational support for vendor management and daily shipping activities. This role will focus on U.S.-based operations and vendor relationships, ensuring high service quality and on-time delivery.
Key Responsibilities:
· Coordinate daily operations with domestic logistics vendors, including pickup scheduling, shipment tracking, and service quality monitoring.
· Investigate and resolve delivery issues, working closely with vendors and internal teams to find timely solutions.
· Prepare operational performance reports and assist with vendor KPI reviews.
· Support operation planning through data collection and analysis.
· Maintain operational documentation and update internal systems with vendor information.
Requirements:
· Strong proficiency in English and Chinese (spoken and written) is required.
· 2+ years of experience in logistics operations, shipping, or supply chain management.
· Excellent attention to detail and strong problem-solving skills.
· Comfortable communicating with vendors and cross-functional teams.
· Proficient in MS Excel, Word, and logistics or shipping platforms.
· Ability to manage multiple priorities in a fast-paced environment.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person