Patient Service Rep / Medical Front Office - 1st Shift - $23.00 Hr.
Job Description
Job Description
Patient Service Representative / Medical Front Office - 1st shift =- Full Time - $23.00 per hour - Positions in West Hollywood and Beverly Hills
Required Qualifications:
• Experience processing disability paperwork (on the resume)
• Experience with medical insurance, referral processes, and benefit plans (able to provide detailed examples in the interview)
• 1 year of recent experience working in an outpatient clinic or medical office setting
• Ability to read, understand, and respond to detailed oral and written instructions
Job Duties:
• Primary point of contact for patient relations in person and by phone
• Greet patients and assist in resolving patient concerns and escalating as appropriate
• Check patients in/out and collect co-payments, give receipts, and reconcile payments
• Verify patient demographics and insurance information in CS-Link/Epic
• Schedule appointments and complete patient registration
• Process and track referrals and authorizations for various insurance types
• Handle patient/provider correspondence
• Explains policies, procedures, or services to patients
• Sanitize workspace using provided supplies and following department guidelines