Job Description
Job Description
Robert Half is seeking a Logistics Coordinator on behalf of our client, a well-established freight transportation company. This position is ideal for a highly organized professional who enjoys working in a fast-paced environment and providing exceptional customer service throughout the transportation process. The Logistics Coordinator will support the planning and coordination of shipments, maintain accurate documentation, and serve as a primary point of contact for customers and internal teams.
Key Responsibilities
- Coordinate the scheduling and movement of freight, shipments, and customer deliveries from start to finish.
- Serve as the primary point of contact for customers, providing updates and ensuring a high level of service throughout the transportation process.
- Answer incoming calls and emails, respond to customer inquiries, and resolve issues in a professional and timely manner.
- Review, process, and maintain shipping documentation to ensure accuracy and compliance.
- Perform data entry and maintain organized records within company systems.
- Collaborate with operations, dispatch, and warehouse teams to ensure timely and accurate shipment coordination.
- Prioritize multiple assignments while meeting deadlines in a fast-paced environment.
- Utilize Microsoft Office Suite, including Outlook, Excel, and Word, to manage daily administrative tasks and reporting.
- Assist with additional administrative and logistics-related projects as needed.
Qualifications
- High school diploma or equivalent required.
- Minimum of 3 years of administrative, logistics, transportation, or customer service experience.
- Previous experience in the freight, transportation, logistics, or moving industry is required.
- Strong customer service and relationship-building skills.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite, particularly Outlook, Excel, and Word.
- Strong organizational, time management, and multitasking abilities.
- High attention to detail with the ability to maintain accurate records and documentation.
- Ability to adapt to changing priorities and work effectively in a team-oriented environment.
- Professional demeanor with the ability to handle confidential information.