Job Description
Job DescriptionCome join our race crew! We are currently seeking a motivated individual to join our crew. The team member will be responsible for managing the front desk and doing so with an upbeat and friendly demeanor. Cashier experience is a plus, but we can train the right person. Responsibilities: • Operate the front desk, including checking in customers, maintaining cleanliness of the store and managing cash and credit card transactions.• Provide excellent customer service to all guests, ensuring they have an amazing and memorable experience.• Manage and organize race groups, ensuring all races stay on schedule and start on time.• Oversee the maintenance and cleanliness of the facility, including the go-karts and the track.• Monitor race times and report any customer complaints or discrepancies to management. Requirements/Job Description:• Work in a noisy, fast paced environment with distracting conditions.• Lift and carry up to 30 pounds.• Move about facility and stand for long periods of time.• Walk or stand 100% of shift.• Reach, bend, stoop, mop, sweep and wipe frequently.• Greets Guests with a positive attitude and enthusiasm while performing multiple job functions.• Smiles and greet Guests upon entering.• Assists the Guest with all requests and answers questions as needed and makes recommendations on items.• Provides game assistance by promptly notifying Support Technicians or Management as needed.• Ensures everything was satisfactory and invites Guests to return.• Notifies Manager of any Guest that is perceived to be unhappy.• Maintain a favorable working relationship with all other Team Members to foster andpromote a cooperative and harmonious working climate that will be conducive to maximizeteam member morale, productivity, and efficiency/effectiveness• Must be able to pass a background/drug test. (We are a drug/alcohol free workplace).• Must be able to work weekends, nights and Holidays. If you are a person who has a passion for racing or just working in a fun and fast paced environment, you can reach out to Ryan at: ryan@nitrocityracing.com.
Please include a resume and your availability for an interview.