Job Description
Job DescriptionAbout the Role:Join the Mey's Insurance Services team in Jurupa Valley, CA. Our company focuses on Personal Line sells to bilingual/spanish speaking customers.This exciting role offers you the chance to make a difference in people's lives while working in a dynamic environment.
Responsibilities:
- Answer phones and make phone calls to answer cusomer questions and provide insurance quotes.
- Provide exceptional customer service to clients regarding their insurance inquiries.
- Process policy sales, changes, renewals, and cancellations efficiently.
- Assist clients in understanding their insurance coverage and options.
- Maintain accurate records and documentation of client interactions.
- Collaborate with insurance agents to resolve client issues promptly.
- Stay updated on insurance products and industry regulations.
- Identify opportunities for upselling additional coverage to clients.
- Ensure compliance with company policies and procedures.
What We Offer:
- 40+ hour work week, full-time
- Base salary + commission
- Sick Leave
- Paid Vacation
- Paid Holidays
Requirements:
- Perfsonal Line Insurance experience preferred.
- California insurance license is a plus.
- Spanish speaking required.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Proficient in basic computer skills and insurance software.
- Ability to thrive in a fast-paced environment.
- Customer-focused attitude with a passion for helping others.
- Previous experience in customer service or insurance industry preferred.
- Reliable attendance and punctuality
- Must be available for rotating Saturday work
Mey's Insurance Services has been serving the Jurupa Valley community for over a decade, providing top-notch insurance solutions tailored to meet our clients' needs. Our commitment to customer satisfaction and employee growth makes us a beloved choice for both clients and team members alike.