Enrollment Specialist/Medical Receptionist/PSR / Executive Assistant
Job Description
Job Description
Job Summary
We are seeking a Patient Enrollment Specialist to support new provider patient enrollment into concierge medical plans. This role involves handling inbound and outbound patient calls, explaining enrollment services, processing enrollment paperwork, and providing exceptional customer service in a fast-paced healthcare environment.
Key Responsibilities
- Enroll new patients into concierge medical plans.
- Handle inbound and outbound patient calls.
- Answer questions about concierge services and enrollment.
- Send payment links, enrollment forms, and informational materials via email.
- Process and verify enrollment paperwork.
- Maintain accurate patient records and documentation.
- Assist with patient check-in and patient chaperoning during staff breaks.
- Deliver excellent customer service while managing a high volume of patient interactions.
Required Qualifications
- High School Diploma or GED.
- 3+ years of recent experience as an Enrollment Specialist, Patient Services Representative (PSR), Executive Assistant, or in high-end sales/customer service.
- Strong verbal and written communication skills.
- Excellent customer service and organizational skills.
- Ability to follow detailed instructions and work independently.
Preferred Qualifications
- Experience with Epic/CS-Link.
- Knowledge of medical terminology.
Company DescriptionAlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.
Company Description
AlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.