Job Description
Job DescriptionAbout the Role:Sunny Wing Logistics Co is looking for an experienced and detail-driven Senior Freight Forwarder Operator to join our growing team in El Monte, CA. This is an exciting opportunity to take a leadership role in a fast-paced logistics environment where your expertise will directly impact our clients' global trade success. If you thrive on navigating complex import/export regulations and delivering seamless logistics solutions, we want to hear from you!
Responsibilities:
- Booking & Milestone Tracking: Complete all necessary bookings, VGM, and SI submissions, strictly monitoring cut-off times and vessel schedules.
- Documentation & Audit: Draft, review, and audit bills of lading and all supporting shipping documents to ensure accuracy and compliance.
- Network Liaison: Actively track goods until final delivery and maintain seamless liaison with carriers, truck firms, warehouses, and headquarters.
- Problem Resolution: Proactively solve operational challenges, including schedule changes, cargo damage claims, and potential delivery delays.
- Operational Excellence: Maintain precise and complete operation records, conduct regular account checks, update delivery status, and reply to customer questions timely.
Qualifications & Requirements:
- Minimum of 3+ years of experience in US local freight operations.
- Expert-level familiarity with Full Container Load (FCL), Less than Container Load (LCL), and Amazon FBA inbound procedures.
- Highly skilled in professional document production and the use of industry-standard logistics work systems.
- Fluent proficiency in both English and Mandarin, with excellent skills in speaking, listening, reading, and writing for cross-team and client communication.
- Proven capability to multitask effectively and maintain accuracy under busy, high-volume working conditions.
Job Details:
Annual Salary: $70,000 – $95,000
Report to: Operation Supervisor
Benefits:
Competitive salary and performance reward.
Standard US social benefits and annual vacation.
Systematic on-the-job training and professional development opportunities.
Clear pathways for career promotion within the company.
About Us:Sunny Wing Logistics Co is a trusted logistics and freight solutions provider based in El Monte, CA, dedicated to delivering efficient, compliant, and cost-effective global trade services. Our clients rely on us for our deep industry knowledge, personalized service, and commitment to getting their cargo where it needs to go — on time and hassle-free. We foster a collaborative and supportive workplace where logistics professionals can grow their careers and make a real impact.