Job Description
Job DescriptionScheduling & Dispatch Coordinator
Pay: $24.00 - $25.00 per hour
Schedule: Monday - Friday, 8:00 AM - 5:00 PM (1-hour unpaid lunch)
Job Type: Full-Time
Join a Team That Keeps Operations Moving
We're looking for a detail-oriented and customer-focused Scheduling & Dispatch Coordinator to join our growing team. In this role, you'll be the hub of daily operations-coordinating schedules, communicating with customers and field teams, and ensuring everything runs smoothly from start to finish.
If you enjoy problem-solving, working in a fast-paced environment, and being the go-to person who keeps things on track, this is a great opportunity to grow your career.
What You'll Do
- Coordinate and schedule technicians, drivers, or field personnel based on job requirements and priority
- Monitor schedules in real time and make adjustments to ensure efficiency and on-time service
- Communicate updates, route changes, and job details to field staff
- Serve as the main point of contact for customers, providing appointment updates and support
- Answer inbound calls and respond to emails in a professional, timely manner
- Track job progress and completion, ensuring accurate documentation in internal systems
- Work closely with operations, service, and sales teams to resolve scheduling conflicts
- Maintain detailed records of work orders, schedules, and customer interactions
- Follow up with customers to confirm appointments and ensure satisfaction
- Assist with administrative tasks and special projects as needed
What We're Looking For
- 2+ years of scheduling, dispatch, customer service, logistics, or administrative experience preferred
- Strong communication skills-both written and verbal
- Excellent organization and multitasking abilities
- Comfortable working in a fast-paced, deadline-driven environment
- Proficiency in Microsoft Office (Outlook, Excel, Word)
- Experience with dispatch, CRM, or scheduling software is a plus
- Strong attention to detail and problem-solving skills
- A positive, team-oriented, customer-first mindset
Benefit offerings: include medical, dental, vision, additional voluntary benefits, 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
Pay Details: $24.00 to $25.00 per hour
Search managed by: Lisa Hustler
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.