Experienced Automotive Service Advisor

Job Description

Job DescriptionExperienced Automotive Service AdvisorHyundai of Vacaville | Vacaville, CA

Are you an experienced automotive service advisor who knows how to build trust, communicate clearly, and keep customers coming back?

Hyundai of Vacaville is growing, and we’re looking for a high-performing Service Advisor who takes pride in delivering an exceptional customer experience while helping drive a busy, fast-paced service department.

If you know how to manage the drive, build value, recommend maintenance ethically, and keep customers informed every step of the way — this is an opportunity to join a dealership that is investing in growth, culture, and long-term success.

This is not the place for someone looking to coast.
This is the place for someone who wants to be part of a team that values speed, efficiency, accountability, and customer-first service.

What You’ll Do

• Greet customers promptly and professionally in the service drive

• Listen carefully to customer concerns and accurately document vehicle needs

• Build repair orders with attention to detail and strong communication

• Provide maintenance and repair recommendations with honesty and confidence

• Communicate clearly with customers throughout the repair process

• Coordinate with technicians and service management to ensure efficient workflow

• Follow up on declined services and future maintenance opportunities

• Help maintain strong CSI and long-term customer retention

• Keep appointments, write-ups, and repair orders moving with urgency and accuracy

• Deliver a professional, organized, and high-energy service experience every day

What We’re Looking For

• Previous automotive service advisor experience is required

• Strong understanding of service lane operations, maintenance schedules, and repair recommendations

• Proven ability to build rapport and earn customer trust

• Excellent communication and follow-up skills

• Ability to stay organized and perform in a fast-paced environment

• Strong sense of urgency and attention to detail

• Team-first attitude with a positive, professional presence

• Experience with dealership systems and repair order processes is preferred

• Valid driver’s license with acceptable driving record

Why Hyundai of Vacaville

At Hyundai of Vacaville, we’re building something special. We’ve created a culture focused on growth, accountability, and opportunity — and we’re looking for team members who want more than just a job.

We want professionals who:

• Take pride in their work

• Care about the customer experience

• Want to be part of a winning team

• Are looking for a place to grow their career, not just punch a clock

If you’re an experienced Service Advisor who wants to work in a busy shop with real opportunity, we’d love to meet you.

What We Offer

• Competitive compensation plan $17HR plus bonus and commission ranging from $3000-$8000 month. Total pay range from $3000-$12,000 a month

• Performance-based earning opportunity

• Medical, dental, and vision benefits

• Paid time off

• Employee discounts

• Ongoing training and career growth opportunities

• Supportive leadership team and strong dealership culture

Apply Today

If you’re ready to bring your experience, energy, and professionalism to a dealership that values top talent, apply now and join the team at Hyundai of Vacaville.

Hyundai of Vacaville is an Equal Opportunity Employer and is committed to a workplace free from discrimination and harassment.

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