Job Description
Job DescriptionRole Summary
The Acquisition Coach helps dealership clients buy more used cars through VETTX. This is not a traditional CSM role focused on check-ins and touchpoints. It is a coaching role focused on training, accountability, process improvement, and measurable client results.
Responsibilities
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Coach dealership buyers and managers on how to use VETTX effectively
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Train buyers on pipeline management, buyer/seller communication, closing strategy, follow-up, and in-person valuations
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Identify breakdowns in buyer process and create action plans to improve results
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Hold buyers accountable to commitments and next steps
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Help underperforming accounts regain traction
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Elevate leadership and structure breakdowns to VETTX Strategic Advisors to help improve alignment and execution
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Track account performance based on usage, activity, and cars purchased
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Share feedback internally to improve client outcomes
Success in This Role
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More cars purchased per account
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More active buying accounts
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More reactivated accounts
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Better client execution and consistency
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Strong retention driven by real results
Capacity and Expectations
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Manage 40-60 accounts
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Maintain at least 2 training sessions monthly per account
Qualifications
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Automotive dealership, inventory, or used car buying experience preferred
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Strong coaching and communication skills
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Able to drive accountability with clients
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Organized and performance-focused
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Customer success or account management experience is a plus, but dealership operational knowledge matters more
Compensation
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OTE: $110K
Why the Role Exists
VETTX wins when clients consistently buy cars. The Acquisition Coach helps make that happen by teaching the right process, reinforcing best practices, and driving execution.