Job Description
Job Description
Hello! Shoreline Lake is seeking an Event & Catering Staff to join our team! You will be responsible for providing customers with a memorable dining experience.
Essential Skills and Qualities
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Culinary and Food Safety Expertise:
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Knowledge of recipes, food preparation techniques, and strict adherence to food handling and sanitation guidelines.
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Customer Service:
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A friendly, service-oriented manner with the ability to resolve customer complaints and meet special requests.
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Organizational Skills:
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Strong time management, attention to detail, and the ability to manage multiple tasks simultaneously.
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Communication and Teamwork:
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Excellent verbal and written communication skills, with the ability to work effectively in a team.
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Physical Stamina:
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The ability to stand for long periods, perform repetitive tasks, and regularly lift objects weighing 35 to 50 pounds.
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Adaptability:
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Flexibility to handle last-minute changes, weather issues, and unexpected challenges.
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Additional Skills and Qualities:
• Communicate with clients to ensure top-notch experience.
• Work under Bistro Manager & Events Manager and may be given direction by Boathouse & Operations manager where other unlisted duties may be required.
• Take customer orders accurately & answer questions about food preparation.
• Prepare and present non-alcoholic beverages according to established recipe and presentation standards.
• Provide operational functions before, during, and after events.
• Assist with set up, take down, and preparation of events.
• Comply with health, safety, hygiene guidelines and regulations.
• Take initiative to advance your opportunities to train and assist with daily operations.
• Take food and beverage orders from guests.
• Answer questions about the business and direct inquiries to the appropriate individual.
• Maintain a professional appearance and communication with customers and other staff.
• Initiate communication with supervisor or manager when processes or tasks are unclear.
• Clearly communicate orders to kitchen staff to ensure accuracy of customer requests.
• Ensure impeccable cleanliness of dining areas and counters including bussing tables.
• Be accurate and ethical with cash handling and responsible for shortages.
• May cross-train to cashier at the Boathouse performing clerical duties and handle the register for retail, rentals & registration.
• Account for supplies and notify manager of restocking needs.
• Follow protocol as outlined in employee manual.
• Pass along knowledge and training to other staff.
• Refer comments or complaints to manager or supervisor.
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Set up food stations, buffet tables, and beverage service areas according to event standards
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Serve food and beverages to guests, providing excellent customer service.
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Monitor food levels and replenish items as needed during the event.
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Guest Interaction:
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Greet guests and assist them with questions and special requests.
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Ensure a positive and smooth guest experience from start to finish.
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Cleanup and Breakdown:
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Clear plates, silverware, and other service items after the event.
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Thoroughly clean and restore the event space.
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Pack and transport equipment and any leftover food as required.
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Required Qualifications
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Previous experience in the food service or hospitality industry is a significant asset.
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CA Food handlers Card/Permit
\nCompany Description
Waterfront Recreational Facility with Restaurant! Sailing/Windsurfing School! Summer Camps! In a nature preserve!
Company Description
Waterfront Recreational Facility with Restaurant! Sailing/Windsurfing School! Summer Camps! In a nature preserve!