Medical Receptionist

Job Description

Job DescriptionMedical Front Office Receptionist – OB/GYN PracticeRose Women’s Health
Location: Arcadia, CA
Employment Type: Full-Time
Compensation: $20.00 per hour

About the Position

Rose Women’s Health is seeking a professional, organized, and patient-focused Medical Front Office Receptionist to join our growing OB/GYN practice. This position plays an important role in supporting the daily operations of the practice and ensuring that each patient receives a welcoming, efficient, and professional experience.


Essential Responsibilities

• Welcome patients and provide courteous, professional, and compassionate assistance.
  
  
• Accurately complete patient check-in and check-out procedures.
  
  
• Schedule, reschedule, and confirm patient appointments.
  
  
• Answer and manage incoming telephone calls in a professional and timely manner.
  
  
• Assist patients with general questions and direct clinical concerns to the appropriate staff.
  
  
• Verify patient insurance eligibility and benefits.
  
  
• Collect copayments, deductibles, and outstanding patient balances.
  
  
• Maintain accurate and up-to-date patient demographic and insurance information.
  
  
• Enter, update, and maintain patient information in the electronic medical record (EMR) system.
  
  
• Coordinate referrals, prior authorizations, and medical record requests.
  
  
• Communicate effectively with physicians, clinical staff, billing personnel, and patients.
  
  
• Maintain patient confidentiality and comply with HIPAA regulations and office policies.
  
  
• Assist with daily administrative responsibilities and front-office operations.
  
  
• Maintain an organized, efficient, and professional reception area and work environment.
  
  
• Support the overall needs of the practice and work collaboratively with team members.
  
  

Qualifications & Skills

• 1–2 years of medical front-office or healthcare experience required.
  
  
• Previous experience with patient scheduling, check-in, and check-out procedures.
  
  
• Experience with insurance verification, eligibility, and patient collections preferred.
  
  
• Proficiency with EMR systems and standard computer applications.
  
  
• Excellent verbal and written communication skills.
  
  
• Strong customer service and interpersonal skills.
  
  
• Exceptional attention to detail and accuracy.
  
  
• Strong organizational and time-management skills.
  
  
• Ability to multitask, prioritize responsibilities, and meet deadlines in a busy medical office.
  
  
• Professional, dependable, and respectful demeanor.
  
  
• Ability to work independently while also functioning effectively as part of a team.
  
  
• Ability to handle confidential patient information with discretion and professionalism.
  
  
• Previous OB/GYN experience is preferred but not required.
  
  
• Bilingual English/Spanish is a plus.
  
  

About the Opportunity

At Rose Women’s Health, the front office plays an important role in creating a positive patient experience and supporting the daily operations of the practice. The receptionist will work closely with our providers and staff to ensure patients receive courteous, efficient, and professional service throughout their visit.

We are seeking a reliable, motivated, and team-oriented professional who takes pride in their work, communicates effectively, and is committed to maintaining a high standard of patient service and professionalism.