Job Description
Job DescriptionWe are looking for a Logistics Coordinator to support customer success, account growth, and logistics operations for our dealer network. This contract position with permanent potential is ideal for someone who can balance relationship management, sales support, inventory analysis, and operational coordination in a fast-paced environment. The person in this role will work closely with dealers and internal teams to improve service levels, increase account performance, and identify new business opportunities across the territory.
Responsibilities:
• Deliver product education and account support that helps customers better understand available solutions and use them effectively.
• Build strong ongoing partnerships with assigned dealers by serving as a reliable point of contact and business resource.
• Coordinate order activity and account follow-up to help ensure products and services are delivered in line with customer expectations and timelines.
• Review account performance data, inventory movement, product turnover, and sell-through trends to identify opportunities for improved profitability.
• Drive seasonal booking programs and encourage replenishment orders throughout the selling cycle to support revenue growth.
• Provide support for U.S. dealer delivery activities and assist with day-to-day logistics coordination across assigned accounts.
• Plan for and participate in dealer events, showcases, open houses, and other customer-facing activities that strengthen account engagement.
• Prospect new dealers on a regular basis to expand market coverage and grow specialized network programs, including D-Air and Custom Works initiatives.
• Analyze market and motorcycle registration data to identify high-potential regions and guide business development efforts toward new opportunities.
• Work toward assigned territory sales goals by combining customer service, account development, and operational follow-through.• 2+ years of experience in logistics coordination, inside sales, business development, or a related customer-facing operational role.
• Bilingual communication skills in English and Spanish or Portuguese.
• Ability to communicate effectively with customers and internal stakeholders at multiple levels of an organization.
• Experience managing several priorities at once while maintaining accuracy, organization, and attention to detail.
• Strong problem-solving, critical thinking, negotiation, listening, and presentation skills.
• Clear written and verbal communication skills, along with proficiency in Microsoft Office applications.
• Familiarity with logistics, distribution, shipping coordination, and customs-related processes.
• Bachelor’s degree in a relevant discipline or equivalent combination of education and practical experience, with willingness to travel approximately 25% to 30%.