Welcome to Silicon Jobs, your connection to the AI Economy > 

Search

Customer Service Rep

PublishedPublished: 6/14/2022

Job Description

Job Description

Connect Staffing is hiring a Customer Service Representative for a pipe manufacturer in Stanton, CA. This is a temp-to-hire position paying $20.00–$25.00/hr, Monday through Friday, 8:00 AM–5:00 PM. In this role, you will process customer quotes and orders in ERP and CRM systems, communicate with customers about order status and sales opportunities, and support the sales team in an office environment. This is a stable weekday schedule with no weekends.


Pay: $20.00–$25.00/hr

Schedule: Monday–Friday, 8:00 AM–5:00 PM

Location: Stanton, CA

Job Type: Temp-to-Hire

Primary workplace language(s): English

Work Environment: Office


Responsibilities

  • Enter and manage customer quotes, proposals, and orders accurately in ERP and CRM systems.
  • Verify that customer-approved quotes are signed and accompanied by company terms and conditions before processing orders.
  • Document all customer communications and follow-ups within the CRM system.
  • Learn and apply knowledge of fabricated ductile iron and pump product components, coatings, specifications, and industry standards to support accurate order processing.
  • Coordinate with internal teams and sales staff to provide customers with timely status updates on orders and projects.
  • Review pipe measurements and product specifications to ensure orders meet customer requirements.


Minimum Requirements

  • 2+ years of customer service or sales support experience.


Preferred Qualifications

  • Experience using ERP software (such as SAP, Oracle, NetSuite, or similar).
  • Experience using CRM software (such as Salesforce, HubSpot, or similar).
  • Proficiency with Microsoft Office products — Word, Excel, PowerPoint, and Outlook.
  • Background in manufacturing, industrial products, or a technical product environment.
  • Familiarity with reading or interpreting product specifications, measurements, or technical drawings.
  • You may be a great fit if you've held any of these titles: Customer Service Representative, Inside Sales Representative, Sales Support Specialist, Order Entry Specialist, Customer Account Coordinator, Sales Coordinator, Customer Care Specialist, Order Management Specialist, Client Services Representative, Sales Administration Coordinator.


Pre-Employment Requirements

  • Drug screen required.
  • Background check required.
  • E-Verify / work authorization required.
  • Must communicate effectively in English.


Benefits

  • Weekly pay.
  • Direct deposit / Paycard.
  • Health and dental benefits available.
  • Earn referral bonuses.
  • CalSavers retirement program available.
  • Additional benefits available upon permanent hire, including medical insurance, dental insurance, vision insurance, sick pay, vacation accrual, and 401(k).


After you apply, please check your email for a short screening questionnaire from us. Candidates who complete it promptly will be reviewed faster.


See all our current openings at jobs.connectstaffing.com


#CONHP

Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...
Loading...