Job Description
Job DescriptionJob Title: Executive Communication Operations Coordinator
Location: Sunnyvale, CA
Duration: 12 months
Job Summary:
- The Executive Communication Operations Coordinator supports the systems, data, and processes behind Client s executive communication programs and external engagements. This role partners with the Executive Communication Operations Manager and cross-functional stakeholders to coordinate executive engagements, maintain operational resources, and ensure roadmap data translates accurately into reporting, executive calendars, and microsites.
- Success requires strong organization, attention to detail, problem-solving, and an interest in improving processes through technology, automation, and AI-enabled tools.
Primary responsibilities:
Program Coordination
- Support executive speaking engagements from intake through handoff, including tracking requests, maintaining the team queue, creating starter briefs and content storage, and summarizing engagement requests.
- Maintain and quality-check roadmap data, resolving inconsistencies and ensuring information is structured appropriately for reports, executive calendars, microsites, and other outputs.
- Monitor how roadmap inputs flow through downstream tools and identify opportunities to improve data quality and workflows.
Operations Administration
- Maintain the Executive Communication Content Hub and internal team pages, including content updates, inventory, audits, and monthly recap communications.
- Monitor team inboxes and messaging channels and triage inquiries.
- Maintain documentation and guidance for recurring operational workflows.
Innovation Tactics
- Support the roadmap and reporting ecosystem, including the dashboard front end, Smartsheet data, Claude-enabled reporting, executive calendars, and microsites.
- Serve as a hands-on data steward, helping define how roadmap information should be categorized and structured to produce useful executive-facing outputs.
- Test data flows and AI-enabled or automated workflows, identifying gaps and opportunities to improve accuracy, usability, and efficiency.
- Partner with the Executive Communication Operations Manager and stakeholders to refine data standards, field definitions, and processes based on business needs.
Executive Communication Projects
- Support other Executive Communication programs as needed, including proofreading, material review, stakeholder coordination, and workflow execution.
Education and Training Requirements:
- Bachelor s degree required; Degree in business administration, communications, or related field with relevant job experience or certification a plus
- 2-4 years of relevant work experience
- Knowledge of project management/process improvement methodologies
- Experience with Microsoft Office (particularly PowerPoint)
Knowledge Helpful to the Role:
- Familiarity with CoPilot, Claude, SharePoint, Smartsheet, Box, Slack, Zoom.