Bilingual Customer Service Representative (Spanish/English)
Job Description
Job Description
Ironwood Insurance Agency, a Farmers Insurance agency in San Jose, is hiring a bilingual Spanish/English Customer Service Representative. You don't need a license, because we provide paid training and help you get licensed, with a path to becoming a licensed producer.
Responsibilities
- Help clients in Spanish and English by phone, email, and in person
- Handle policy changes, billing questions, and renewals
- Gather information for new quotes and pass warm leads to producers
- Keep client records accurate in our systems
Requirements
- Fluent in Spanish and English (required)
- Live in San Jose or within 15 miles
- Customer service experience preferred
- Comfortable with computers, phones, and multitasking
- Willing to get a P&C license with our help
Benefits
- Paid Time Off (PTO)
- Flexible Schedule
- Health Insurance
- Mon-Fri Schedule