Job Description
Job Description
Front Desk Assistant
Job Summary
- Full-time Front Desk Assistant.
General Responsibilities:
- Check-in clients to our office and efficiently prepare them for their visit.
- Debrief providers of clients needs and concerns.
- Ensure all treatment rooms are up to par with medical standards throughout the day.
- Assist with clients phone calls, scheduling appointments, and collecting payments.
- Provide all clients with post-procedure care instructions, and other client questions.
- Utilize company-provided electronics and software to access medical records and input notes, photos, etc. in our HIPAA compliant platforms.
- Take before and after photos of all clients.
- Ensure the patient has completed all necessary consent forms prior to procedure.
- Become familiar with skincare products and procedures.
- Run errands to the post office & stores.
- Accurately takes and delivers messages.
- Accepts and signs for packages, and notifies addressee of package arrival.
- Performs a variety of routine clerical tasks.
- Maintains clean and orderly reception area.
- *The company reserves the right to add or change duties at any time.
Job Qualifications:
- Ability to work well under pressure.
- Excellent communication skills (via phone and in-person).
- Excellent customer service skills and ability to monitor provider schedules.
- Strong multitasking skills & organizational skills.
- Open to working on weekends.