Set-Up Team - Banquets

Job Description

Job Description

The Set-Up Team – Banquet is responsible for setting up and breaking down banquet and convention rooms according to Banquet Event Orders (BEOs). This position ensures that all furniture, equipment, and table settings are arranged accurately and efficiently to meet event specifications while maintaining the highest standards of cleanliness and professionalism.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Sets up banquet rooms according to BEO specifications, including tables, chairs, staging, and dance floors.
• Arranges table displays, linen, china, flatware, glassware, and equipment based on event layouts.
• Ensures all areas are clean, organized, and presentable after guest arrival.
• Breaks down and stores equipment and furniture after each event in a safe and orderly manner.
• Follows safety protocols when handling heavy or fragile equipment.
• Communicates with Captains and Banquet Managers to confirm setup details and make necessary adjustments.
• Maintains storage rooms in a clean, organized, and accessible condition.
• Performs other job-related duties as assigned.

SUPERVISORY RESPONSIBILITIES:
This position does not have direct supervisory responsibilities but may provide guidance or support to other team members.

QUALIFICATIONS:

• Excellent verbal communication skills.
• Strong attention to detail and ability to follow written instructions and diagrams.
• Ability to work independently and as part of a team in a fast-paced environment.
• Must possess a high regard for guest service and teamwork.
• Prior banquet or convention setup experience strongly preferred.

EDUCATION and/or EXPERIENCE:

• High school diploma or equivalent preferred.
• Coursework or training in hospitality, event setup, or facilities services is a plus.

• Minimum of 1 year of experience in event setup, banquet operations, or general labor required.
• Experience reading and interpreting banquet event orders (BEOs), floor plans, and setup diagrams.
• Familiarity with proper handling and setup of banquet furniture, staging, audiovisual equipment, and décor.
• Prior experience in a hotel, resort, casino, or large event venue preferred.
• Ability to lift, move, and position heavy equipment and furniture safely and efficiently.
• Strong attention to detail, time management, and teamwork skills.
• Willingness to work flexible shifts, including early mornings, late nights, weekends, and holidays.

LICENSES, CERTIFICATES, REGISTRATIONS:

Must have successfully completed a background check and obtained a gaming license issued by the Morongo Gaming Agency, as required.

LANGUAGE SKILLS:

Must be able to read and interpret documents in English, such as instructions, guidelines, policies, and procedures. Must also be able to communicate clearly and effectively with team members, management, and guests.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Communication Skills: Must be able to communicate clearly and effectively with banquet supervisors, event coordinators, and team members to follow setup instructions, room diagrams, and timelines accurately.
• Lifting and Carrying: Frequently lifts and carries banquet furniture, staging platforms, dance floors, tables, chairs, and equipment weighing up to 75 pounds; often requires team lifting for larger items.
• Manual Dexterity: Regularly uses hands and fingers to set up and dismantle furniture, arrange table settings, handle tools, and apply linens and skirting with attention to detail.
• Mobility: Continuously moves throughout banquet spaces, storage rooms, loading docks, and service corridors; requires walking, standing, bending, kneeling, pushing, pulling, and lifting for extended periods.
• Stationary Work: Rarely remains seated; this position requires physical activity throughout the shift, particularly during event setup and breakdown.
• Tool Operation: Frequent use of carts, dollies, ladders, power tools, and hand tools for furniture assembly, equipment placement, and room reconfiguration.
• Visual Acuity: Requires both near and far vision to accurately interpret room diagrams, align furniture layouts, and ensure event spaces meet specifications and safety standards.
• Working Conditions: Routinely works in event and banquet environments with exposure to noise, variable lighting, indoor/outdoor transitions, and physical hazards related to lifting and moving heavy items. Regular exposure to a smoking environment while transitioning through casino or public areas.

WORK ENVIRONMENT:

This is a dynamic, fast-paced environment that requires the ability to adapt and perform under pressure. The casino operates with moderate to loud noise levels and is a smoking environment, requiring team members to work comfortably in these conditions.

WORKING HOURS:

Morongo Casino Resort & Spa operates 24 hours a day, 365 days a year; therefore, flexibility in scheduling is essential. Team members must be available to work shifts that may include evenings, weekends, holidays, and special events. Schedules are subject to change based on business needs and may include overtime, as well as work on both weekdays and weekends.

EQUAL EMPLOYMENT OPPORTUNITY (EEO) AND INDIAN PREFERENCE:

Morongo Casino Resort & Spa is an Equal Opportunity Employer and gives hiring preference to qualified Native Americans as allowed by law. We consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, veteran status, or national origin.

We provide reasonable accommodations to qualified individuals with disabilities as required by the ADA. If you need help or an accommodation during the hiring process, please contact Human Resources.