medical front office

Job Description

Job DescriptionAbout the Role:
This position is for a FRONT medical office BILINGUAL . The ideal candidate must have previous experience working in a FRONT medical office and have strong knowledge of health insurance.


Applicants must be familiar with health insurance plans, eligibility, benefits, authorizations, referrals, and insurance verification.


Please do not apply if:

• You have never worked in a medical office.
• You do not have experience working with health insurance.
• You are not knowledgeable about medical insurance and related processes.

Medical office experience and health insurance knowledge are required



Oasis Advanced Gastroenterology Inc is looking for a friendly and organized Medical Front Office professional to join our team PALM SPRINGS/RANCHO MIRAGE, CA! This is a fantastic opportunity to be the welcoming face of a specialized medical practice where patient care and comfort come first. If you thrive in a fast-paced healthcare environment and love making a difference, we want to hear from you!

Responsibilities:

• Greet and check in patients in a professional and welcoming manner
• Schedule, confirm, and manage patient appointments using medical scheduling software
• Verify insurance eligibility and collect co-pays and patient payments
• Maintain and update accurate patient records in the EHR/EMR system
• Answer multi-line phone system, route calls, and respond to patient inquiries
• Coordinate referrals, prior authorizations, and communication with insurance providers
• Ensure front office area is organized, clean, and HIPAA compliant at all times

Requirements:
Applicants must be familiar with health insurance plans, eligibility, benefits, authorizations, referrals, and insurance verification.

• 1+ years of experience in a medical front office or healthcare administrative role
• Familiarity with medical terminology, gastroenterology a plus
• Experience with EHR/EMR systems and medical scheduling software
• Knowledge of insurance verification, billing, and prior authorization processes
• Strong communication and interpersonal skills with a patient-first attitude
• Ability to multitask and stay organized in a busy clinical environment
• High school diploma or equivalent required; medical administrative certification preferred

About Us:Oasis Advanced Gastroenterology Inc is a trusted specialty practice serving the Palm Springs/RANCHO MIRAGE, CA community with advanced, compassionate digestive health care. Our patients choose us for our expertise, personalized attention, and commitment to their well-being. We foster a supportive and collaborative work environment where every team member plays a vital role in delivering exceptional patient experiences.