Unarmed Security Guard and Boutique Ambassador

Job Description

Job DescriptionBenefits:

• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement

You are the first person every client meets when they walk into our boutique. We are looking for
a warm, polished and upbeat person who makes every client feel welcome, while keeping our
store, our team and our jewelry safe.
This role blends client service with real security work. If you love people and take pride in how
you present yourself, we would like to meet you.
Security Duties
• Stand post at the entrance and keep a visible security presence to prevent theft
• Control who enters the boutique, including buzz in or appointment only entry when
required
• Watch the sales floor, display cases and security cameras for suspicious behavior
• Observe and report. Do not chase, touch or physically detain anyone
• Ask people who are disruptive, threatening or not following store rules to leave, and
escort them out of the boutique when needed
• Call police or mall security right away when a situation calls for it
• Walk staff to their cars or to the mall exit at closing when asked
• Escort staff and jewelry during opening, closing, deliveries and transfers
• Respond to emergencies such as alarms, fire, medical issues and evacuations, and follow
the store emergency plan
• Check doors, locks and windows and report any damage or safety hazards
• Keep a daily activity log and write clear, accurate incident reports
• Follow all post orders, store policies and BSIS rules
Client Service Duties
• Greet every client at the door with a warm, professional welcome
• Hold the door, offer water or a seat, and let the sales team know a client has arrived
• Work with Westfield Valley Fair mall security and follow mall tenant rules
• Handle difficult moments calmly and politely, without confrontation
Who You Are
• Friendly, upbeat and easy to talk to
• Clear, confident speaker who is comfortable with high end clients

• Neat in appearance and professional in manner
• Calm under pressure and quick to notice when something is off
• Reliable, on time and a good teammate
Requirements
• Active California BSIS Guard Card, carried on every shift
• 18 years or older and able to pass a background check
• Completion of all BSIS required training (40 hours total) on schedule
• At least 1 year of experience in luxury retail, hospitality, concierge or security
• Able to stand for long periods
• Available weekends and holidays
Nice to Have
• Past work at a high end hotel, jewelry store or fashion brand
• CPR or First Aid certification
• Speaks Spanish, Mandarin, Vietnamese or Hindi
Physical Requirements
• Stand and walk for a full shift of up to 8 hours
• Stay alert and observant for long periods
• Lift up to 25 pounds
Dress Code
Dark tailored suit, dress shirt and polished dress shoes. Tie per store standards.

BMC23 Security is an equal opportunity employer. We consider qualified applicants with arrest or conviction
records in line with the California Fair Chance Act.