Job Description
Job Description
HVAC Service Technician – Lead Residential Heating and Cooling Solutions for John Owens Services Inc.
Job Overview:
- Company: John Owens Services Inc.
- Salary/Pay Rate: $42 - $45 per hour plus Commission
- Location: Petaluma, CA
- Job/Employment Type: Full Time
- Project Scope: Residential
- Mandatory Licences & Certifications: EPA 608 Refrigerant Certification
The Opportunity:
You will serve as a key frontline expert delivering honest, high-quality HVAC repairs and recommendations to homeowners across the region. Working with top-tier equipment in an environment free of high-pressure sales tactics, you will directly impact customer comfort while growing your career. This role gives you the independence to solve complex technical problems with the backing of a supportive, established team.
How You Will Make an Impact:
- Perform daily on-site diagnostics and repairs for residential furnaces, air conditioning and ductless systems.
- Deliver accurate repair options and replacement estimates directly to homeowners with an honest, consultative approach.
- Follow up on open estimates and coordinate with the dispatch team on special-order parts and scheduling for multi-visit projects.
- Maintain an organized, fully stocked service vehicle using modern computerized inventory tracking.
- Utilize digital dispatch software to track part deliveries, manage job orders, and streamline daily scheduling.
- Uphold high standards of safety and craftsmanship while delivering exceptional customer experiences.
Required Qualifications & Experience:
- 3 or more years of hands-on experience as a residential HVAC Service Technician.
- Possession of a valid EPA 608 Refrigerant Certification.
- Demonstrated experience diagnosing and servicing residential HVAC equipment including furnaces, AC units, and ductwork.
- Willingness to travel up to 20% within the local service area to complete field service calls.
- Strong communication skills necessary to explain technical repairs and estimates to residential clients.
Preferred Qualifications & Experience:
- High School Diploma or GED equivalent.
- Experience servicing boilers and water heaters
Compensation & Benefits:
- Competitive hourly wage ($42 - $45hr) with additional commission potential and overtime opportunities.
- Bi-weekly pay schedule and a 401(k) retirement savings program with employer matching.
- Comprehensive health insurance including medical, dental, vision, life, and disability coverage.
- Generous paid time off covering holidays, vacation, and sick leave.
- Provided tech package (smartphone or tablet), company vehicle, uniforms, and personal tool replacement program.
- Continuous growth through paid manufacturer, technical, safety (OSHA, Fall Protection), and mentorship training.
About Us:
John Owens Services Inc. has provided honest, high-quality residential services for 40 years without gimmicks or high-pressure sales. We pride ourselves on providing great working conditions, top-notch equipment, and a friendly, supportive environment for our team.
Learn more about us at johnowensservices.com.
John Owens Services Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.