Job Description
Job Description
Overview
The Senior Business Analyst is responsible for supporting the Loan and/or Trade Operations business units in data analytics tasks, Operational Excellence initiatives, system enhancements/implementation, and design & implementation of medium- to large-scale projects. This position will handle large amounts of data and design feasible solutions, and act as a liaison between the solution end users and the business partners (such as IT, Enterprise Project Management, etc.) and/or third party vendors. This position will also be responsible for the management of Loan and/or Trade Operations projects, development of system business requirements and perform User Acceptance Testing. This position also documents procedures, delivers user training and provides training to junior business analysts.
Responsibilities
- Conduct data analysis and generate ad hoc management reports based on the requests from business units
- Act as a liaison between end users and business partners (such as IT, Change Execution, etc.) and/or 3rd party vendor to design feasible analytical and/or technical solutions for medium to large projects and operational needs
- Develop appropriate process flow to improve efficiency and quality as well as meeting compliance/regulatory requirements
- Write business requirements for system-related projects and work with IT and/or 3rd party vendor to ensure the successful solution delivery
- Design and perform user acceptance test to ensure a system or application functions as expected
- Manage project implementation on behalf of Loan and/or Trade Operations business teams
- Present analysis result and/or project progress update to the management team, business units and business partners
- Provide training to business unit end users on newly developed/upgraded systems
- Identify the opportunities for data report automation and work with IT to materialize such opportunities
- Assist in identifying data quality issues and recommend options and implement process improvements
- Compile and maintain the documentation (such as procedures, guides, instructions, etc.) for critical applications, reports and daily business analytics processes
- Provide support and training to other business analysts
- Perform other miscellaneous tasks as requested
Qualifications
- Bachelor’s degree in finance, business, engineering, science or related fields or equivalent work experience
- Minimum 5 to 7 years experience in banking industry preferably in commercial and mortgage lending
- Demonstrable experience in process automation design and implementation
- Excellent analytical skills, with experience performing complex data analysis
- Excellent written, verbal and comprehension communication skills required
- Ability to work independently, take initiative, and collaborate across a complex organization
- Ability to manage multiple priorities with attention to detail, adapt quickly to changes and work effectively in a fast-paced environment
- Proficient in Microsoft Office with advanced Excel skills and intermediate SQL skills required
- Working knowledge in IBS Insight, LPS, SAP Business Intelligence, and Passport applications are preferred
- Good leadership skills required
Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.