Job Description
Job DescriptionJob Title: Product Support Coordinator A
Duration: Temp to Hire
Location: Camarillo, CA 93012
2nd Shift: 2:30pm - 11:00pm (Mon -Fri)
Pay rate: $24/hr - $25/hr $2 shift differential (depending on experience)
POSITION SUMMARY:
- With general guidance in a team environment, responsible for performing a variety of product support duties of
- moderate scope and complexity while following and assisting in the development of procedures and processes in
- one or more of the following functions: raw stock, parts identification, shipping, receiving, stockroom, clean operations, etc.
RESPONSIBILITIES:
RAW STOCK
- Receive incoming raw stock and verify material against documentation for identification and accuracy of quantity.
- Load and unload trucks and move raw material to the proper location. Identify and code raw material and operate
- saw to cut stock to dimensional specifications. Perform minor repair of equipment. Report critical shortages
- and/or problems to appropriate organizations. Issue jobs per schedule and update shop floor, MRP and other
systems.
PARTS IDENTIFICATION
- Identify parts using the proper identification methods and equipment indicated by the traveller and/or blueprint.
- Client out exact dimensions and locations on the parts for identification markings.
SHIPPING
- Prepare parts and/or materials to assure safe handling for shipment including the completion of the necessary
- paperwork and shipping records. Prepare packaging per specifications for shipment including computer input for
- necessary labels, forms and shipping records. Interpret shipping instructions as referenced on company documents
- or customer specifications or standards related to preservation and packing. Prepare stencils and mark
- shipments in a legible manner. Prepare air bills, bills of lading and sales order forms for the carrier and company
- records. Contact carriers for dispatching shipments, establishing rates or tracing follow up information.
RECEIVING
- Receive shipments at receiving dock and forward materials to the appropriate team.
- Weigh or count incoming/outbound parts or materials. Perform data input to update system records and verify all
- documents for completeness and accuracy.
STOCKROOM
- Receive material, check and identify parts by type or part number. Prepare parts for storage and place stock in
- proper location as directed. Select parts from stock to fill orders according to parts lists. Perform cycle
- inventory count. Maintain, update and access necessary records utilizing a computer. If applicable, execute some
- advanced Automated Storage & Retrieval System (ASRS) functions such as add requisition, release requisition,
- edit, fill shortage and delete requisition.
CLEAN OPERATIONS:
- Using various cleaning and degreasing methods, clean and remove oil and contamination from parts and
- equipment according to proper procedures and specifications. Assist in maintaining cleaning solutions in the
- equipment. Oil parts to prevent rust and corrosion.
- Observe all safety rules and regulations and maintain work area in a neat and orderly condition.
- Perform other related responsibilities.
Job Requirements:
- High School diploma or GED
- Two years related product support experience or demonstrated ability to perform described position responsibilities.
- May be required to operate moving equipment and saw equipment and meet OSHA safety qualifications.
- May require forklift operator certificate.
- Good knowledge of computer terminal operations.
- Must demonstrate manual dexterity.
- Ability to perform basic mathematical calculations.
- Ability to read and understand related forms and specifications.
- May be required to lift up to 50 pounds.
- Must demonstrate effective verbal, written and interpersonal communication skills.
- Ability to work effectively with others and be a participative team player