Benefits Coordinator

Job Description

Job DescriptionSalary: $28.61 - $40.06

Position: Human Resources Benefits Coordinator

Department: Human Resources

Supervised by: Human Resources Director

Pay Grade: NE7 $28.61 - $40.06 /Hourly ($59,512.23 - $83,317.12 Annually) - DOQ

FLSA: Full-Time; Non-Exempt/ Regular; Full Time

Position Summary: The Human Resource Benefits Coordinator performing a variety of Administrative duties and Human Resources functions. This position will be responsible for assisting with the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, 401(k) plan and medical leave.

Indian Preference: The Bishop Paiute Tribe is an Equal Opportunity Employer within the confines of the Native American Preference and the Bishop Paiute Tribal Employment Rights Ordinance No. 1992-01 (as amended on June 28, 2012) and the Indian Self Determination and Education Assistance Act (24 U.S.C. 450, et seq.), 25 CFR 271.44 and other relevant laws.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

ESSENTIAL DUTIES

1. Oversee maintenance of employee benefits files, maintain group benefits database and update employee records.
2. Coordinates the benefit enrollment process for all employees, including new employees orientation and ensures proper enrollment in HRIS and carriers enrollment systems.
3. Maintains high standards of confidentiality of all employee records and information.
4. Participants in the planning, coordination and implementation of periodic benefits open enrollment programs for employees, including the development of content materials.
5. Participates in the creation of the benefits strategy by collaborating with vendors and brokers.
6. Facilities the implementation of programs and/or benefit changes with all key employees.
7. Enroll employees with carriers and process life status changes.
8. Completes benefits surveys and participates in the development of new or revised benefits policy recommendations.
9. Assists employees regarding benefits claim issues and plan changes.
10. Distributes all benefits enrollment materials and determines eligibility.
11. Performs quality checks of benefits-related data.
12. Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes, and other general inquiries.
13. Processes and administers all leave-of-absence requests and disability paperwork: medical, personal, disability and medical leave.
14. Responds to 401(k) inquiries from managers and employees relating to enrollments, plan changes, and contribution amounts.
15. Reconciles benefits billings; resolves billing issues; prepares notifications; collects contributions; and distributes payments, when necessary, from employees.
16. Researches, reviews and summarize statistical reports; maintains integrity and security of confidential employee data.
17. Responds to unemployment insurance claims; communicates with State employment department to verify information.
18. Administers the Education Assistance Program
19. Assist with the onboarding process for new employees, ensuring they are integrated smoothly into the organization.
20. Commits to continued professional development to acquire, hone, maintain, and/or advance the knowledge and skills needed for optimal job performance.
21. Other duties as assigned by management.
22. Attends meetings and seminars as required.

SUPERVISORY RESPONSIBILITIES:

None

EDUCATION AND EXPERIENCE:

• High School Diploma or GED.
• Must have a valid Driver License and be insurable under the Tribes existing automobile insurance policy.
• Associates Degree in Human Resources or related field, but experience and/or other training/certification may be substituted for the education.
• Two (2) years experience in Human Resources and/or benefits administration.
• Three (3) years customer service experience.
• Proficient with Microsoft Office Suite or similar software.
• Knowledge and understanding of employee benefits principles, practices, procedures, and documentation.
• Relevant combination of experience and education may satisfy education experience.
• Strong knowledge of employment laws, regulations, and Human Resources best practices.
• Demonstrated passion for building and sustaining a positive, engaging, and inclusive workplace culture.
• Experience in Indian Country Human Resources preferred.

Other Requirements:

• A valid SHRM-CP, PHR, THRP or NNAHRA Certification is preferred or ability to obtain within one (1) year of hire.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.
• Ability to be proactive, resourceful, and solution oriented.
• Ability to gather data, compiles information, and prepare reports.
• Proficient with Microsoft Office Suite or similar software.
• Knowledge of the unique sovereign status of Indian Tribes and respect for Paiute Culture.
• Must have the ability and cultural event recognition, etc. to collaborate with people from diverse cultures, ethnic and socio-economic backgrounds and possess a basic knowledge of Native American communities and always maintain cultural sensitivity, including but not limited to, appropriate greetings in Paiute language, ceremonial, and cultural event recognition, etc.
• Must comply with the Bishop Paiute Tribes organizational policies and laws.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

1. Job Knowledge - Knowledge of human resources in Indian Country; principles, practices and trends in recruitment and employment; compensation and benefits; record-keeping systems; interviewing techniques; and applicable federal, state, county and local laws, regulations, and requirements.
2. Decision Making the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully to make the responsible decision.
3. Interpersonal Skills - the individual maintains confidentiality, remains open to others ideas, and exhibits willingness to try new things; ability to interact and maintain good working relationships with individuals of varying cultural and social backgrounds.
4. Analytical Skills - Ability to analyze operational, statistical, and financial information and draw logical conclusions; compare and interpret data.
5. Communication Ability to communicate clearly both verbally and in-writing; ability to write clear and concise reports, memoranda, directives, and letters.
6. Customer Oriented the individual delivers excellent service to both internal and external customers in a friendly and courteous manner.
7. Time Management the individual prioritizes and plans work activities, uses time efficiently and develop realistic action plans.
8. Detail Oriented the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
9. Adaptability the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays, or unexpected events.
10. Reliability the individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
11. Organized the individual keeps clean and organized workspace and projects.
12. Motivated the individual inspires self and others about them to get the job done and follow through on tasks.
13. 
    Technology Skills Operates various word-processing, spreadsheets, MIP, and database software programs in a Windows environment.

PHYSICAL REQUIREMENTS

• Ability to work long hours as needed.
• Ability to frequently stand, walk, sit, perform desk-based computer tasks, and use a telephone.
• Ability to occasionally stoop, kneel or crouch.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to ten pounds at times.