Job Description
Job Description
Now Hiring: BOM Business Office Manager
We provide a warm, respectful, and vibrant home for seniors. As our Business Office Manager, you will be the operational backbone of our community—managing financial operations, driving payroll accuracy, supporting HR functions, and serving as a welcoming resource for residents, families, and staff.
If you are a detail-oriented professional who thrives at the intersection of finance, human resources, and compassionate customer service, we’d love to have you on our leadership team!
What You’ll Do
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Financial & Billing Oversight: Manage accounts receivable (A/R), resident billing, cash handling, month-end closing, and collection efforts with sensitivity and accuracy.
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Payroll & HR Administration: Process accurate bi-weekly payroll, track timecards, handle employee status changes, manage worker's compensation claims, and coordinate leaves of absence.
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Onboarding & Recruitment: Facilitate new hire onboarding, background checks, health screenings, and credential verifications to ensure regulatory compliance.
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Team Leadership: Recruit, train, and supervise front-desk Concierges and Business Office Assistants.
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Community Relations: Serve as a trusted administrative point of contact for residents, families, regional leadership, and vendors.
What We’re Looking For
Qualifications & Experience
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Education: Associate degree in Business, Accounting, or HR required (Bachelor’s degree preferred) or equivalent experience.
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Experience: Minimum 2+ years of experience handling payroll, accounts receivable, billing, or general business administration (senior living or healthcare experience is a plus).
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Technical Skills: Tech-savvy with proficiency in Microsoft Office, payroll software, electronic billing systems, and standard office hardware.
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Compliance & Care: Knowledge of resident rights, mandated reporting rules, and a genuine comfort working alongside seniors and individuals with memory care needs.
Key Strengths & Mindset
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Discretion & Ethics: Uncompromising commitment to maintaining strict confidentiality for financial, employee, and resident records.
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Multitasker & Problem Solver: Strong organizational skills to prioritize multiple deadlines in a fast-paced setting.
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Empathetic Communicator: Warm, respectful, and patient tone when interacting with residents, families, and team members.