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Front Desk Representative

PublishedPublished: 6/14/2022
Travel & Tourism

Job Description

Job DescriptionJob Summary

We are seeking a Front Desk Representative to provide exceptional customer service using excellent communication skills and a cheerful disposition. The ideal candidate is capable of multitasking while ensuring accuracy and efficiency.

This job is 40-hours per week. Monday-Friday. 9:00am-6:00pm

Responsibilities

  • Greet patients and visitors as they arrive
  • Answer phone calls and schedule appointments
  • Manage voicemail and email messages
  • Handle patient intake forms and all required documentation
  • Pull and file charts
  • Collect co-pays, co-insurance, and deductibles
  • Support front office and billing staff
  • On occasion responsible for opening or closing duties
  • Maintain a clean and inviting environment

Qualifications

  • Two or more years of experience as a receptionist or similar role is preferred
  • Strong work ethic and positive attitude
  • Familiar with computers and scheduling software
  • Effective time management and organizational skills
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