Channel Specialist
Job Description
Key Responsibilities\n
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- Channel Partner Relationship Management: Build, maintain, and strengthen relationships with existing and prospective channel partners, distributors, resellers, and key stakeholders across the Americas.
- Business Development: Identify and pursue new channel opportunities, conduct outreach, and support the conversion of leads into active partnerships.
- On-site Engagement: Travel frequently to partner locations, industry events, trade shows, and regional meetings to represent the company and drive face-to-face engagement.
- Communication & Coordination: Serve as the primary point of contact for channel partners, ensuring timely and professional communication, and coordinating with internal teams to resolve partner inquiries.
- Market Intelligence: Gather and report on market trends, competitor activities, and partner feedback to help refine channel strategy.
- Collaboration: Work closely with sales, marketing, operations, and product teams to ensure channel partners have the resources, training, and support they need to succeed.
- Reporting: Maintain accurate records of partner interactions, pipeline activities, and travel reports; provide regular updates to the regional leadership team.
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Who We Are Looking For\n
The ideal candidate is a people person — someone who is naturally curious, adaptable, and comfortable engaging with diverse audiences in a professional setting.
Required Qualifications\n
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- Bachelor's degree in Business, Marketing, Communications, International Relations, or a related field (new graduates are strongly encouraged to apply).
- Fluent in English (written and verbal); additional languages are a plus.
- Strong interpersonal and communication skills with a high degree of emotional intelligence.
- Natural comfort with external networking, client-facing interactions, and social business settings.
- Flexibility and adaptability to changing priorities, travel schedules, and business environments.
- Basic business acumen and an eagerness to learn about channel strategy, sales, and partnership development.
- Ability to work independently and manage multiple tasks while traveling.
- Valid authorization to work in the United States and ability to travel domestically (up to 50% of the time).
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Preferred Qualifications\n
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- Prior internship or part-time experience in sales, business development, customer success, or a client-facing role.
- Familiarity with the cross-border e-commerce, logistics, or technology industry.
- Experience attending or representing organizations at trade shows, conferences, or networking events.
- Proficiency in CRM tools (e.g., Salesforce, HubSpot) and Microsoft Office / Google Workspace.
- Bilingual or multilingual capabilities (Spanish, Mandarin, or Portuguese are a plus).
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What We Offer\n
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- Competitive Compensation: Base salary in the range of $60,000 – $90,000, with performance-based incentives.
- Comprehensive Benefits: Health, dental, and vision insurance; paid time off; and company holidays.
- Travel Opportunities: Meaningful travel across the U.S. with company-covered travel expenses.
- Career Growth: Clear pathways for advancement within the channel and sales organization, with mentorship from experienced leaders.
- Dynamic Culture: A fast-paced, international, and collaborative work environment that values initiative and relationship-building.
- Training & Development: Structured onboarding and ongoing professional development to accelerate your growth in channel management.
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