Front Office Coordinator - Bilingual (Spanish)

Published: 6/14/2022

Job Description

Company Description

All Care Therapies is a leading provider of Physical, Occupational, Speech, and ABA therapy services, delivering care through virtual, in-home, and clinic-based settings across California, Texas, and Nevada. We serve individuals of all ages, combining innovative technology with a collaborative, patient-centered approach. Our dedicated clinicians provide flexible, high-quality care that meets patients where they are, supporting recovery, enhancing communication, and driving meaningful, long-term outcomes

Job Description

We are seeking a Bilingual (Spanish) Front Office Coordinator to join our dynamic outpatient team! This role will provide general office support with various clerical activities and related tasks, including but not limited to:

Receiving and answering emails, telephone calls, and mail for the facility.
Scheduling appointments for patients and clinicians.
Guiding staff and patients through admissions and correct medical administrative protocols, requesting authorizations for new cases.
Checking and verifying information on patient medical records.
Coordinating admissions and discharge of patients.
Consulting with clinicians about patients' medical records.
Ensuring that forms and documents are correctly filled in.
Handling complaints and queries professionally.
Provide occasional translation to caregivers and staff

Why Join Us?

Experience the difference of working with a close-knit team of dedicated therapists who value collaboration, mentorship, and shared professional growth.

Competitive compensation that recognizes your expertise
A referral bonus program to reward your network
A clear pathway for career advancement through leadership development and internal promotion opportunities
Comprehensive benefits for full-time employees, including medical, dental, vision, 401(k), and paid time off

Join us and build a rewarding career in an environment that invests in your success.

Office location: 6420 Wilshire Blvd, Los Angeles, CA 90048

Qualifications

Must be Bilingual (Spanish/English)
Must be available FULL-TIME
- Monday-Friday 8:00AM-5:00PM
Excellent customer services skills
Strong verbal and written communications skills
Must be detail-orientated and have thorough follow-up skills
Knowledgeable with all Microsoft Word, Excel, Outlook, etc. and ability to learn other soft

Additional information

All your information will be kept confidential according to EEO guidelines.