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Director of Operations - QSR High Volume

PublishedPublished: 6/14/2022

Job Description

Job Description

Now Hiring: Director of Operations — Multi-Unit, Multi-Brand Restaurants


A growing restaurant organization is seeking an experienced Director of Operations to lead and strengthen operations across multiple brands and markets.

This senior leadership position is ideal for a hands-on operator who builds strong teams, improves profitability, standardizes operations, and holds leaders accountable.


Key Responsibilities

  • Lead operations across multiple restaurant brands and locations
  • Manage and develop Regional Directors of Operations, Area Managers, and General Managers
  • Improve sales, labor costs, food costs, profitability, guest satisfaction, and operational execution
  • Establish consistent systems, standards, reporting, and accountability
  • Review restaurant-level P&Ls and create measurable improvement plans
  • Strengthen recruiting, training, succession planning, and leadership development
  • Ensure compliance with brand standards, food safety, employment requirements, and company policies
  • Partner with Finance, HR, Construction, Facilities, IT, and Marketing
  • Support new restaurant openings, acquisitions, integrations, and expansion
  • Visit restaurants regularly and remain actively involved in field operations

Required Qualifications

  • At least 10 years of restaurant operations experience
  • At least 5 years in a senior multi-unit leadership position
  • Proven responsibility for 50 or more restaurant locations
  • Multi-brand restaurant experience strongly preferred
  • Strong understanding of restaurant P&Ls, labor management, food costs, KPIs, and budgeting
  • Demonstrated success improving underperforming locations
  • Experience building and managing high-performing field leadership teams
  • Strong communication, organization, and accountability skills
  • Willingness to travel regularly throughout California and other assigned markets


Ideal Background

Experience with major QSR, fast-casual, franchise, or multi-concept restaurant organizations is highly desirable. Candidates should be comfortable working in a growing, entrepreneurial environment that requires strategic thinking and direct field involvement.


Compensation & Benefits

  • Performance-based bonus
  • 401(k) plan
  • Healthcare benefits
  • Long-term growth opportunities


Location: California — Southern and Northern California markets
Travel: Regular field travel required

\nCompany Description

The Restaurant Zone is a leading hospitality recruitment agency specializing in connecting top-tier talent with restaurants, hotels, and hospitality groups across the United States. We partner with growing brands and established operators to deliver high-quality candidates for management, executive, and specialized roles. Our team combines industry expertise, a vast candidate network, and a results-driven approach to help businesses build strong, reliable teams. At The Restaurant Zone, we focus on speed, quality, and long-term fit—ensuring both clients and candidates succeed.

Company Description

The Restaurant Zone is a leading hospitality recruitment agency specializing in connecting top-tier talent with restaurants, hotels, and hospitality groups across the United States. We partner with growing brands and established operators to deliver high-quality candidates for management, executive, and specialized roles. Our team combines industry expertise, a vast candidate network, and a results-driven approach to help businesses build strong, reliable teams. At The Restaurant Zone, we focus on speed, quality, and long-term fit—ensuring both clients and candidates succeed.

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