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Technical Support Engineer

PublishedPublished: 6/14/2022
Technology

Job Description

Job Description Title: Technical Support Engineer
Location: San Diego, CA
Duration: 6 Months
Experience: 2 5 Year
Payrange: $50-$60/hr C2C

Roles & Responsibilities

  • Manage Active Directory (AD), OUs, GPOs, user accounts, and service account remediation.
  • Support CrowdStrike Falcon EDR deployment and endpoint security compliance.
  • Perform Windows patching, vulnerability remediation, and file-share access reviews.
  • Implement software allowlisting and USB restriction policies.
  • Support BeyondTrust PAM and Transparent Screen Lock (TSL) deployment.
  • Troubleshoot authentication and connectivity issues across lab instruments and workstations.
  • Manage access requests, documentation, and remediation tracking through ServiceNow.
  • Collaborate with InfoSec, infrastructure, and laboratory teams across global sites.
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