Job Description
Job DescriptionWe are looking for an Accounts Receivable Clerk to support a healthcare organization in Santa Cruz, California on a Contract basis. In this role, you will help keep billing and payment activity accurate, organized, and up to date while working with patients, insurers, and internal teams to resolve account questions. This opportunity is well suited for someone who is detail-oriented, comfortable handling sensitive financial information, and confident managing receivables in a fast-paced healthcare setting.
Responsibilities:
• Process receivable activity each day by preparing invoices, applying payments, reviewing open balances, and following up on unpaid accounts.
• Investigate billing variances and overdue amounts, then communicate findings through timely status updates and reporting.
• Work with clinical staff, insurance carriers, and patients to gather missing details and support accurate claim and billing records.
• Review insurance claims for completeness, confirm billed amounts, and monitor account status through the payment cycle.
• Contribute to month-end close by reconciling receivable data and preparing reports that reflect account activity and outstanding balances.
• Address billing inquiries, disputes, and payment concerns with professionalism while delivering responsive customer support.
• Safeguard patient and financial records by maintaining strict confidentiality and handling information in accordance with healthcare standards.
• Follow organizational procedures and applicable local, state, and federal requirements related to billing, collections, and financial documentation.• High school diploma or equivalent required; additional education in accounting, finance, or a related discipline is preferred.
• At least 2 years of accounts receivable experience, with prior exposure to healthcare billing considered an advantage.
• Working knowledge of billing practices, payment posting, account reconciliation, and collections processes.
• Experience using business software, financial systems, databases, and Microsoft Excel in a work setting.
• Strong written and verbal communication skills with the ability to interact effectively with patients, insurers, and internal teams.
• Careful attention to detail and sound judgment when reviewing balances, discrepancies, and claim information.
• Ability to manage confidential information responsibly and approach sensitive issues with discretion.