Job Description
Job Description
Scheduling Coordinator
The World We Envision
A world where every patient walks in feeling seen and walks out smiling, confident in their care and connected to our team. We’re here to change lives, one smile at a time, and it all starts with the first phone call.
Who You’ll Work With & the Mission You’ll Join
You’ll join a team that thrives on excellence, growth, and compassion. You'll be the first impression and the friendly voice that guides patients along their orthodontic journey. Your impact? Keeping our schedule humming and our patients happy—because every appointment counts.
How We Work
We move fast. We care deeply. We never settle for “good enough.”
Our days are full, our patients matter, and our work means something.
Keep Reading Only If You’re Saying “ABSOLUTELY YES!”
Because we’re not looking for average, we’re building something extraordinary—and we want you to be part of it.
ROLE: Scheduling Coordinator
You’ll be the heartbeat of the schedule.
Your mission: Ensure every active and observation patient has a future appointment, while delivering calm, confident communication that builds trust and loyalty.
This role keeps us aligned with our mission to make every patient feel like family from day one.
You’ll LOVE this role if you thrive on:
- Creating calm, professional conversations with parents and patients—even under pressure
- Managing scheduling systems and tracking every detail with precision
- Persuading patients to keep their care on track without sounding pushy
- Handling multiple conversations at once with a warm, composed tone
- Collaborating with clinical and admin teams to keep the schedule flowing
- Being the reason a patient sticks to their care plan
You’re a Fit If You...
- Speaks confidently and with compassion
- Stay cool under pressure and lead with patience
- Notice details others miss—and document everything
- Love solving scheduling puzzles and finding open spots others overlooked
- Stay focused when others would check out
- Know that how you say something is just as important as what you say
Ready to join a team that’s changing lives one smile at a time?
Apply now—we’d love to meet you. Record a 1-2 minute video to introduce yourself and share why YOU are the match we are looking for and how best to contact you.