Treatment Coordinator for busy Orthodontic office

Job Description

Job DescriptionBenefits:

• Team building events
• vacation time off after 1 year
• 6 paid federal holidays
• 6 paid sick days per year
• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

About the Role:
Our premiere Orthodontic office is looking for a motivated and personable Treatment Coordinator to join our busy orthodontic office in Los Angeles, CA! We have additional locations in the greater Los Angeles area. This is an exciting opportunity to be the welcoming face of our practice, guiding patients through their smile journey from consultation to case acceptance. If you thrive in a fast-paced environment and love helping people, we want to hear from you!

Responsibilities:

• Greet and consult with new patients, presenting personalized orthodontic treatment plans
• Educate patients and families on treatment options, timelines, and financial arrangements
• Drive case acceptance by clearly communicating the value of recommended orthodontic care
• Coordinate patient scheduling, follow-ups, and treatment progress appointments
• Process financial agreements, insurance verification, and payment plan arrangements
• Maintain accurate patient records and documentation within practice management software
• Collaborate with clinical and administrative team members to ensure seamless patient experience

Requirements:

• Prior experience as a Treatment Coordinator, Patient Coordinator, or in a dental/orthodontic office preferred
• Strong communication and interpersonal skills with a patient-centered approach
• Ability to explain treatment plans and financial options clearly and confidently
• Experience with dental or orthodontic practice management software a plus
• Knowledge of dental insurance, billing, and payment plan coordination
• Highly organized with the ability to multitask in a high-volume practice
• Bilingual (English/Spanish) a plus but not required

About Us:
We are a well-established and highly regarded orthodontic practice serving the Los Angeles, CA community with a commitment to delivering beautiful, healthy smiles. Our patients love us for our compassionate care, personalized treatment approach, and welcoming atmosphere. Our team enjoys a supportive, collaborative work environment where every member plays a vital role in transforming patients' lives.