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Moderator / Receptionist / Front Desk

PublishedPublished: 6/14/2022
Travel & Tourism

Job Description

Job Description

We are seeking a Moderator / Receptionist / Front Desk professional to support research sessions with recruited participants from the general public.

Responsibilities

  • Facilitate research sessions with recruited participants.
  • Welcome and check in participants and provide front-desk support.
  • Guide participants through interviews and testing while following client protocols.
  • Collect accurate and unbiased data.
  • Ensure participant safety, privacy, and a professional experience.
  • Follow all security and data-handling guidelines.
  • Ensure collected data is delivered efficiently and meets project quality expectations.

Qualifications

  • Previous experience in moderation, reception, front desk, customer service, research support, or a similar role.
  • Strong communication and interpersonal skills.
  • Professional and welcoming demeanor.
  • Ability to follow detailed procedures and client protocols.
  • Strong attention to detail.
  • Ability to work onsite in Sacramento, CA.
  • Immediate joiners strongly preferred.
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