Job Description
Job Description
Job Summary
We are seeking a Customer Accounts Representative for an onsite temp-to-hire opportunity in Santa Barbara, CA. This role is a strong fit for an early-career professional who enjoys helping customers, answering questions, resolving account concerns, and providing accurate support related to billing, payments, and account inquiries.
This opportunity offers a collaborative office environment with supportive leadership, a positive team culture, and structured business processes that help new professionals build confidence and experience. The Customer Accounts Representative will gain valuable exposure to customer service, financial operations, account support, and administrative processes while contributing to a responsive and service-focused team.
Key Responsibilities
- Respond to customer inquiries by phone, email, and in person in a professional, timely, and helpful manner.
- Provide support for billing, payment, account, and general customer service questions.
- Research customer concerns, troubleshoot account issues, and recommend appropriate solutions.
- Assist with payment processing, account maintenance, and accurate transaction documentation.
- Maintain complete, accurate, and confidential records of customer interactions and account activity.
- Collaborate with internal teams to resolve customer concerns and support a positive customer experience.
Compensation and Benefits
- Pay rate: $23.00 to $25.00 per hour.
- Job type: Temp-to-hire.
- Location: Santa Barbara, CA.
- Work arrangement: Onsite attendance is required.
- Duration: Minimum 6-month assignment, with potential for extension.
- Start date: ASAP.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRi…
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_…
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Partici…
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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\nCompany Description
This company offers growth and a great group of people to work with.
Company Description
This company offers growth and a great group of people to work with.