Job Description
Job Description
Labor Claims Technician - TalentZok
OVERVIEW
Are you looking for a new career opportunity with an exciting company?! Then we've got the right team for you! In this role, you're responsible for the duties listed below.
Immediate opening for a Labor Claims Technician in Redlands, CA who possesses:
- 1–3 years of automotive, mechanical, quality inspection, or related experience
- Strong automotive knowledge with experience in diagnostics and troubleshooting
- Hands-on experience using precision measuring equipment including micrometers and calipers
- Strong attention to detail with the ability to inspect, measure, evaluate, and document mechanical components
- Strong organizational and data-management skills, including experience with Microsoft Excel and Word
FULL DESCRIPTION: We are seeking a Labor Claims Technician to support automotive labor-claim processing, product inspection, quality tracking, and failure analysis within a fast-paced automotive parts distribution environment. This temp-to-hire role is ideal for someone with hands-on automotive or mechanical experience who wants to expand into quality assurance, product inspection, and technical claims analysis. The ideal candidate will understand automotive components and troubleshooting, be comfortable using micrometers and calipers, and have strong attention to detail when reviewing products, documentation, and claim information.
The selected candidate will be responsible for:
- Managing daily workflow to ensure labor claims are processed and closed accurately and on time
- Working with the Product Management team to evaluate product failures
- Identifying potential automotive product defects and quality concerns
- Inspecting automotive components associated with labor claims
- Measuring and documenting automotive components and product details
- Using micrometers, calipers, and related precision measuring equipment
- Identifying discrepancies during product inspection
- Documenting inspection findings accurately
- Reviewing claim information and supporting documentation
- Maintaining accurate labor-claim and quality-tracking records
- Organizing product samples and claim-related materials
- Receiving and identifying incoming UPS, FedEx, and DHL deliveries
- Distinguishing between incoming product samples and labor claims
- Maintaining organized internal quality documentation
- Reviewing data to identify product or quality trends
- Supporting quality-improvement initiatives
- Entering and maintaining information in Microsoft Excel and related systems
- Organizing and managing large amounts of claim, product, and inspection data
- Supporting the Product Management team with additional projects and technical research
- Communicating findings and discrepancies clearly to internal teams
- Prioritizing multiple responsibilities and meeting established deadlines
- Maintaining accuracy in a fast-paced work environment
- Performing other automotive quality, inspection, and claims-related duties as assigned
The selected candidate will also possess:
- 1–3 years of relevant automotive, mechanical, quality inspection, or related experience required
- Strong automotive knowledge required
- Automotive diagnostics experience preferred
- Automotive troubleshooting experience required
- Strong mechanical aptitude required
- Experience inspecting automotive or mechanical components preferred
- Hands-on micrometer experience required
- Hands-on caliper experience required
- Ability to accurately measure and evaluate mechanical components required
- Ability to identify discrepancies and potential product defects required
- Strong attention to detail required
- Strong commitment to accuracy required
- Microsoft Excel proficiency required
- Microsoft Word proficiency required
- Ability to organize and manage large amounts of data required
- Strong organizational skills required
- Strong time-management skills required
- Ability to prioritize multiple tasks and meet deadlines
- Strong verbal and written communication skills required
- Reliable and punctual attendance required
- Hands-on problem-solving ability required
- Curiosity and willingness to learn automotive products and failure modes
- Ability to work effectively with Product Management and other internal departments
- Ability to work in a fast-paced automotive distribution environment
- Ability to work onsite in Redlands, CA
- Ability to work 1st shift from 6:00 AM to 2:40 PM
- Ability to successfully complete required drug screening and background screening
- Ability to support a 720-hour temp-to-hire opportunity
Physical Requirements:
- Ability to occasionally or frequently lift and carry up to 50 pounds
- Ability to perform a combination of stationary work and frequent movement throughout the facility
- Ability to move throughout multiple levels of the facility as needed
- Ability to sit, stand, and walk for extended periods while performing inspection, documentation, and product-handling activities
- Ability to bend, reach, stoop, crouch, and move throughout office, inspection, receiving, and warehouse areas as needed
- Ability to use hands and fingers for micrometers, calipers, product inspection, computer work, data entry, and documentation
- Ability to visually inspect automotive components, measurements, claim documentation, reports, and computer screens
- Ability to handle automotive components, product samples, packages, and related materials
- Ability to safely use precision measuring equipment and related inspection tools
- Ability to work around automotive parts, receiving operations, warehouse activity, and normal distribution-center conditions
- Ability to wear required PPE and follow applicable quality, warehouse, inspection, and safety procedures
- Must be at least 18 years of age and legally authorized to work in the United States
Salary Range: $23/hour
More information can be found at www.talentzok.com.
\nCompany Description
TalentZok was founded in 2008 and has been repeatedly recognized as one of San Diego County's fastest growing businesses. In 2025, we were named Business Journal's 'Best Places to Work'. Even as our competitors are scaling back and laying off staff, Simply Biotech is expanding to new markets and hiring additional staff in existing offices.
Company Description
TalentZok was founded in 2008 and has been repeatedly recognized as one of San Diego County's fastest growing businesses. In 2025, we were named Business Journal's 'Best Places to Work'. Even as our competitors are scaling back and laying off staff, Simply Biotech is expanding to new markets and hiring additional staff in existing offices.