Bilingual Client Relations Coordinator - Part Time

Job Description

Job DescriptionBilingual Client Relations CoordinatorJob Type: Full-Time
Job Summary We are seeking a Client Relations Coordinator to provide administrative, client relations, and compliance support. This position will maintain accurate client, driver, and independent contractor records while assisting with documentation, renewals, client communication, and daily office operations. Responsibilities

• Provide professional front-desk and administrative support.
• Answer phones, emails, and general inquiries.
• Communicate with clients and contractors regarding documentation and compliance requirements.
• Track and maintain contracts, insurance requirements, Certificates of Insurance (COIs), permits, licenses, and registrations.
• Audit records to identify missing, expired, or incomplete documentation.
• Track renewals and compliance deadlines.
• Assist with compliance calendars, permit books, reports, spreadsheets, and filing.
• Send client surveys and follow up on feedback or concerns.
• Assist with claims and insurance-related documentation.
• Perform general clerical duties and other administrative tasks as needed.

Qualifications

• High school diploma or equivalent.
• Valid Class C driver's license.
• Strong organizational and time-management skills.
• Excellent communication and customer service skills.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities and deadlines.
• Basic Microsoft Office and computer skills.
• Transportation compliance or insurance experience is a plus, but not required.

Ideal Candidate: Organized, dependable, professional, and comfortable communicating with clients, drivers, contractors, and internal teams. Apply today for consideration!