Bilingual Personal Injury Sr Case Manager

Job Description

Job DescriptionPersonal Injury Sr Pre-Litigation Case Manager (Bilingual Spanish/English)

Location: Encino, CA
Job Type: Full-Time
Practice Area: Plaintiff-Side Personal Injury

Overview

We are seeking an experienced Personal Injury Pre-Litigation Sr. Case Manager to join our growing plaintiff-side personal injury practice. This role requires a self-sufficient professional who can manage a full pre-litigation caseload from intake through settlement in a fast-paced environment. This is NOT a remote or hybrid role.

Responsibilities

• Manage a full pre-litigation caseload from case opening through settlement
• Serve as primary point of contact for clients
• Open and maintain electronic case files and detailed case notes
• Request, track, and organize medical records and billing
• Coordinate and schedule medical treatment
• Handle property damage and loss-of-use claims
• Identify and assist with Medi-Cal and Medicare lien issues
• Communicate with insurance adjusters, medical providers, and vendors
• Draft routine correspondence and documents for attorney review
• Write Demands
• Negotiate medical bills
• Settle cases during pre-lit phase
• Ensure deadlines and compliance with firm procedures

Requirements

• Bilingual Spanish/English (read, write, speak) — REQUIRED
• 5+ years of personal injury pre-litigation experience
• Strong knowledge of PI pre-litigation processes
• Experience handling medical records, treatment coordination, and property damage
• Familiarity with Medi-Cal and Medicare liens
• Highly organized and detail-oriented
• Strong written and verbal communication skills
• Proficient in Microsoft Office and Filevine
• Able to work independently and as part of a team

Ideal Candidate

• Positive attitude
• Works well with others / team player
• Manages cases independently with minimal supervision
• Proactive, reliable, and solutions-oriented
• Comfortable in a high-volume, deadline-driven environment
• Professional, client-focused, and detail-oriented

Job Type: Full-time
Work Location: In person