Integration Lead (incl. CMDB / Discovery)

Job Description

Job Description Job Title Integration Lead (incl. CMDB / Discovery) Client Company/Dept. Name CalHFA Address 500 Capitol Mall, Suite 1400 City Name Sacramento State Name CA-California Zip Code 95814 If others (Address) Duration of the project Project Start Date 11/1/2026 Project End Date 1 Due date for Resume submission 9/22/2026 No. of Openings 1 No. of Maximum Submissions 1 Job Description Key Responsibilities
" Core integrations: build and validate integrations with Microsoft 365 (Hybrid/GCC), RingCentral (screen pop, call logging, IVR routing, presence sync), and Active Directory/Entra ID (Hybrid/GCC).
" API strategy: deliver REST/SOAP CRUD-capable APIs, OAuth 2.0 authentication, and SCIM-based user lifecycle provisioning; maintain the full connector catalog with integration pattern, auth type, and pricing tier (base license vs. add-on SKU vs. consumption).
" CMDB & Discovery: design and implement the federated CMDB (applications, infrastructure services, SaaS, business services) with automated and manual dependency mapping, sourced from Intune, network discovery, cloud discovery, and security tooling.
" Event-driven automation: enable event-driven incident creation from monitoring tools, cloud alerts, endpoint telemetry, and security tooling.
" CI/CD & change automation: integrate Azure DevOps / GitHub Actions / GitLab CI pipelines to support automated change-record creation and collision detection. Skill set info Required Qualifications Mandatory
8 years integration engineering; 5 years on ServiceNow integrations and CMDB/Discovery
" Minimum 5 years building ServiceNow integrations (REST/SOAP, Integration Hub, MID Server), including at least one California state or local government implementation.
" Prior experience integrating ServiceNow with Microsoft 365 (Hybrid/GCC), Active Directory/Entra ID (Hybrid/GCC), and a cloud telephony/CCaaS platform (RingCentral experience strongly preferred).
" Hands-on CMDB and Discovery implementation experience (ServiceNow CIS-Discovery certification preferred), including federated CMDB design and dependency mapping.
" Experience with OAuth 2.0 and SCIM-based identity/user-lifecycle provisioning.
Preferred Qualifications
" Experience with CI/CD pipeline integrations (Azure DevOps, GitHub Actions, GitLab CI) for automated change-record creation.
" Experience integrating endpoint/discovery data sources such as Microsoft Intune, network discovery tools, and cloud discovery platforms. Education Certifications (if required) Documentation Required for submission Resume Work Hours Account Manager Name (Proposal Team) Work authorization required US Citizen Only Relocation is accepted No Remote work No Additional Notes if any Hybrid