Administrative Sales Support Specialist

Published: 6/14/2022

Job Description

Position: Administrative Sales Support Specialist

The Hours: Monday-Friday 8:30am-12:30pm

Description: We are seeking an experienced Part-Time Administrative Sales Assistant to join our dynamic Promotional Products Sales Team! We are a Supplier/Importer who specializes in making custom Promotional Products and Souvenirs. We are located in San Fernando, Ca. To apply you must be creative, hard working, detail oriented with 2+ years Administrative Assistant/Sales Support experience. You will be providing administrative support for our sales team of 7.

We are an award winning sales team with a great reputation for setting industry trends and service standards. We are the leaders in our industry and have been in business for over 40 years! We are also proud to be 8 time winners for being one of the best places to work by Counselor Magazine!

We have an AMAZING COMPANY CULTURE!

Overview

Performs a combination of Customer Service and general Sales Administrative Support for our Customer Service/Sales Representatives.

Position Responsibilities:

Achieves and maintains rapport with customers and works to give them the best possible service.
Answer customer inquiries concerning order status, inventory availability, pricing, artwork, etc.
Has knowledge of product line, prices, delivery & shipping times.
Assists the Sales Reps in maintaining communication with other departments to ensure order completion.
Assists with processing incoming purchase orders, order changes, adjustments, and cancellations from senior account representatives.
Utilizes the company database to retrieve customer information, stock status information, and enter customer orders in a timely manner.
Assists in making Sample Boards, assembly and organization of Trade Show Sales Supplies.
Maintains Sample catalog and send samples to customers using UPS/FedEx Software's.
Performs other related duties as assigned by the supervisor, senior representative or manager.

Requirements:

Ability to maintain high volume workload, meeting deadlines, while maintaining a high level of customer service
Strong verbal skills and good written communication skills required
Excellent Organizational Skills
Strong telephone etiquette skills
Good Troubleshooting Skills
Minimum 2 years experience in a sales and customer service environment
Exceptional interpersonal skills
Must be extremely detail oriented
Must have a good memory
Must be a team player
Must be able to effectively use a PC including Microsoft Office (or equivalent programs) and a Windows based environment
Must be able to lift up to 50 Lbs., and work in an office and warehouse setting.

Mental Demands:

Basic English, Math and written/verbal communication skills needed.

Speaking:

Speak clearly and distinctly with appropriate pause and emphasis, correct pronunciation, variations in work order, using present, perfect, and future tenses.

Physical Demands - Strength Rating

Able to sit up to 6 hours per day in a cubical setting. Able to push, pull and lift up to 50 lbs. Ability to climb stairs throughout the day (department located on second floor, bathrooms and break room are on the first floor).

Please Note: We are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, age, religion, gender, national origin, disability or veteran status.

Company DescriptionWe make Promotional Products and Destination Souvenirs! We are the leaders in our industry and have been in business for over 40 years! If you believe that “The difference is service” and you like working in a fast-paced, driven environment, then we want you on our team!
We are 8 time winners of “The Best Place to Work” competition, by Counselor Magazine and Promotional Products Business Magazine and 5 time winners of PPAI's "Greatest Companies to Work For" competition.

Are you looking for a great company, where you can contribute your talents and “shine"? Then CLICK TO APPLY!

Company Description

We make Promotional Products and Destination Souvenirs! We are the leaders in our industry and have been in business for over 40 years! If you believe that “The difference is service” and you like working in a fast-paced, driven environment, then we want you on our team!\r\nWe are 8 time winners of “The Best Place to Work” competition, by Counselor Magazine and Promotional Products Business Magazine and 5 time winners of PPAI's "Greatest Companies to Work For" competition.\r\n\r\nAre you looking for a great company, where you can contribute your talents and “shine"? Then CLICK TO APPLY!