Job Description
Maximize company sales growth and profitability through subject matter expertise in floral in support of delivering an engaging experience to every customer, every time. \n
A day in the life as a Floral Designer:
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- Assist with purchasing and managing garden and flower inventory (waste) of the flower department to ensure an adequate supply to meet daily sales and customer needs
- Design floral bundles that evoke the Hudson Grace aesthetic
- Support and maintain store sales and service goals and standards as communicated by the sales manager or sales team lead.
- Lead by example and support store management in holding self and others accountable for store profitability and safe work practices.
- Maintain a strong, visible and positive presence on the sales floor.
- Support all efforts and initiatives across all business channels implemented by the company.
- Support the company’s mission and goals, including applicable key performance indicators (KPIs).
- Learn company products and be able to effectively communicate to customers
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What you’ll bring to the table…
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- Knowledge of maintenance, color and key properties of flowers is a must
- Responsible for assisting with visual display of flowers
- Possess and demonstrate company standards in selling, customer service, visual merchandising and teamwork.
- Promote the brand by engaging customers in creative activities and demonstrations.
- Ensure full understanding and awareness of all current product and product information.
- Maintain awareness of all intranet communications, current advertising, promotions and other marketing initiatives.
- Develop, share and apply product expertise.
- Possess a complete understanding of and comply with all store processes.
- Assist the sales manager or sales team lead with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase.
- Engage in, maintain and support store safety standards and training.
- Possess a clear understanding of the visual merchandising concepts and standards to engage customers and associates with the product.
- Possess a complete understanding of applicable company systems, policies and procedures.
- Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Crate and Barrel/CB2 Associate Guide/Hudson Grace Guide.
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We’d love to hear from you if you have…
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- 1+ years customer service or retail experience
- High school diploma/GED or equivalent
- Experience with Microsoft Office, Google applications, computer systems and tablet devices
- 6+ months customer service or retail experience preferred
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