Dental Treatment Coordinator for pediatric/orthodontic dental office

Job Description

Job DescriptionSmiles Pediatric Dentistry & Orthodontics is seeking a warm, polished, highly organized Treatment Coordinator to join our growing team and support our Office Manager and clinical team in delivering exceptional care to children and families.

We are a digital, relationship-focused, heart-centered practice that values joy, excellence, and clear communication. The right candidate brings a calm presence, strong customer-service instincts, and a genuine love for helping families feel supported.

You will thrive here if you:
• Are warm, professional, and great at connecting with parents

• Love walking families through treatment options and scheduling

• Enjoy creating smooth, predictable patient flow

• Communicate clearly and compassionately

• Are comfortable with digital systems (we will train!)

• Want to grow with a practice that values excellence, kindness, and efficiency

Key Responsibilities:

• Present treatment plans with clarity and confidence

• Coordinate pediatric, orthodontic, and sedation scheduling

• Communicate with parents before and after visits

• Support the Office Manager in organizing administrative flow

• Ensure each family feels welcomed, informed, and cared for

Experience:

• Dental or medical office experience preferred

• Knowledge of dental insurance and fee-for-service workflows is encouraged

• Strong communication skills

• Ability to multitask and stay calm in a dynamic environment

• Interest in digital workflows a plus