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IT Support Specialist

PublishedPublished: 6/14/2022
Technology

Job Description

Job Description

The IT Support Specialist plays a critical role as an individual contributor, providing high-level direct user support across a variety of systems including desktop and laptop computers, servers, storage systems, and network infrastructure. This role involves frequent travel to resolve technical issues, perform hardware troubleshooting, and install software, ensuring reliable operation of client IT environments.

Responsibilities

  • Provide technical support and issue resolution for hardware, software, and network systems
  • Troubleshoot and repair desktop, laptop, server, and storage devices
  • Install, configure, and maintain software applications and operating systems
  • Support network infrastructure and connectivity troubleshooting
  • Deliver high-quality direct user support and customer service
  • Travel frequently to client sites for on-site support and issue resolution

Preferred Qualifications

  • 2+ years of experience in IT support roles
  • Bachelor's degree in Information Technology or related field
  • Proficiency with Windows operating systems and remote desktop support tools
  • Strong troubleshooting, communication, and problem-solving skills
  • Customer-service oriented with an ability to effectively support end users

Company DescriptionReady to Lead the Team?
We’re expanding into bigger projects, bigger goals, and bigger success—and we want YOU to be part of it.
If you’re driven, confident, and ready to build something big with us—apply now and let’s make moves

Company Description

Ready to Lead the Team? \r\nWe’re expanding into bigger projects, bigger goals, and bigger success—and we want YOU to be part of it.\r\nIf you’re driven, confident, and ready to build something big with us—apply now and let’s make moves

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